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Natuuus
What's DOS?
Posts: 1
Registered: ‎01-26-2019
Location: DE
Views: 322
Message 1 of 2

Fingerprint Reader T460s

Hey,

My fingerprint reader is not recognized by the device manager. I couldn´t really find anything helpful about this. 

I just bought this Laptop used and set windows completly new up. So there is no old Software or Anything. Also every driver i could find in the Internet doesn´t work. 

If i try to set the fingerprint with windows hello up, it just says that this computer doesn´t support fingerprint.

 

thanks in advance!

Lenovo Staff
Lenovo Staff
Posts: 6,235
Registered: ‎10-29-2009
Location: NC
Views: 246
Message 2 of 2

Re: Fingerprint Reader T460s

A couple things to check after rebooting and press F1 to enter BIOS setup:

1.  Go to Security -> I/O Port Access and make sure Fingerprint Reader is enabled

2.  Go to Security -> Fingerprint and choose the option about "Reset Fingerprint Data"... what happens?

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