05-24-2016 04:31 AM
I use Lenovo Thinkpad T450 that has Windows upgraded from 8 to 10.
I did all instructions on this link - https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Fingerprint-support-on-Windows-10-ThinkP...
- I updated BIOS and chipset drivers.
- I checked program list. There is no Lenovo Fingerprint Manager Pro.
- I updated fingerprint reader driver from Device Manager. (Driver Version - 4.5.507.0)
- I created PIN for Windows Hello.
However, whenever I try to setup Fingerprint using Windows Hello I keep getting an error.
Click on Setup under Fingerprint > Success
Click on Get Started > Success
Enter the PIN > Success
Scan my finger on the finger print scannet > Error: Sorry, something went wrong. Close Windows Hello, and then try going through the setup again.
I have tried the above steps many times and still facing the same issue.