05-03-2012 07:49 PM
Hi, all. I would appreciate for any input.
Recently it happened a lot with my T420s especially when I was on full-screen video playback. The screen suddenly became like the image I attach below and there was no response at all. Then after 30 seconds or so, the system would shut down. I suspect it a over-heat problem with my video card. BTW, the fan in my T420s is also running like crazy all the time, I have put up with this ever since I got my laptop
My last laptop was T61. With all the Nvidia video card problem before, I am so afraid this would hit me again. Should I return the laptop immediately to Lenovo. I am writing my thesis right now with this computer. Really cannot afford not having my computer for some time.
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05-03-2012 10:22 PM
Should I return the laptop immediately to Lenovo? I am writing my thesis right now with this computer.
Did the machine ship less than 21 days ago? If yes, yes to the question above. At least that is what would do.
05-05-2012 05:23 PM
05-08-2012 02:15 AM
Wow, what ur is something i've never seen before. I must agree with the rest of the guys in this discussion though. The best bet is to contact Lenovo service and arrange for a repair it does look as if the graphics on ur machine has malfuctioned.
However i would like to know what type of graphics card do you have and which operating system do u have installed?
Do let me know and let check if there a way or at least a work around that can help.
05-11-2012 04:24 PM
I have the same exact issue with my T420s. When I watch a video longer than 45 minutes, my T240s screen goes all white (exactly the same as the picture shown in this thread).
I did update the video drivers from Lenovo website but it did not resolve the problem.
Yes, the system is under warranty but is this a product defect or an engineering issue? Any suggestions would be greatly appreciated!
05-17-2012 02:02 AM - edited 05-17-2012 05:07 AM
Same thing here.
Has anyone found any solution?
I have T420s, Win7 Pro 64-bit, i5-2520, Intel HD3000 graphics card.
Mod edit: Converted pic to link per Forum rule, 50k limit on pics
05-17-2012 02:14 PM
Really cannot afford not having my computer for some time.
If it is foreseeable that being without your computer would create a hardship, then you should consider upgrading to one of the warranties with on-site service. I have next business day on-site service on both of my ThinkPads and it makes life easier.