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SCSI Port
Posts: 62
Registered: ‎10-11-2010
Location: California
Message 1 of 9 (1,134 Views)

I think my T410i's keyboard died.

[ Edited ]

Hye all, I think my 2 month old Thinkpad's keyboard died the other day. I restarted my machine and after I did the "P" key and the "0" key and a few others around them stoppped working and when I hold them down they start all this random stuff on my computer such as applications or turns on/off mute and turns caps lock on. Is it really dying? I'm using an external keyboard right now. I'm pretty sure it's the keyboard because I ran hardware tests and the motherboard and everything is fine. I also did a restore point and it didn't do anything. I also updated/installed previous BIOS updates and nothing. It did this before and I just restarted and it then was fine but not now. I'm going to call Lenovo tomorrow and hopefully get them to ship me a new keyboard. I can't ship it to them because I have finals this week and have to have my computer. Smiley Sad

Aleinware 13; 1.7Ghz Core i5;8GB DDR3;500GB Hybrid HD;
NVIDIA GTX 860M;Windows 8.1
MacBook Pro; 2.5Ghz Core i5;8GB DDR3;500GB HD;Intel 4000; Mac OSX 10.9
Thinkcentre 3.4Ghz Core i3;4GB DDR3;1TB HD;MSI 5450 1GB DDR3. Windows 7 Professional SP1
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HDMI
Posts: 190
Registered: ‎07-31-2009
Location: greece
Message 2 of 9 (1,096 Views)

Re: I think my T410i's keyboard died.

were you not the guy you were so happy with your new laptop ! 

http://forum.lenovo.com/t5/T400-T500-and-newer-T-series/Very-happy-with-my-T410i/m-p/302942#M33641

 

I'm sorry I was right in my prediction Smiley Wink

SCSI Port
Posts: 62
Registered: ‎10-11-2010
Location: California
Message 3 of 9 (1,089 Views)

Re: I think my T410i's keyboard died.

Yes, but, all eletronics fail at one point or another. And Im not alone with this problem witha Google search. Im calling them tomorrow.

Aleinware 13; 1.7Ghz Core i5;8GB DDR3;500GB Hybrid HD;
NVIDIA GTX 860M;Windows 8.1
MacBook Pro; 2.5Ghz Core i5;8GB DDR3;500GB HD;Intel 4000; Mac OSX 10.9
Thinkcentre 3.4Ghz Core i3;4GB DDR3;1TB HD;MSI 5450 1GB DDR3. Windows 7 Professional SP1
Guru
Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 4 of 9 (1,061 Views)

Re: I think my T410i's keyboard died.

Did you try just reseating the connector?
W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 160GB HDD, WXGA+ screen
TPT1: 1839-23U
SCSI Port
Posts: 62
Registered: ‎10-11-2010
Location: California
Message 5 of 9 (1,053 Views)

Re: I think my T410i's keyboard died.

Yes I did. I troubleshooted everything possible and nothing worked.

Aleinware 13; 1.7Ghz Core i5;8GB DDR3;500GB Hybrid HD;
NVIDIA GTX 860M;Windows 8.1
MacBook Pro; 2.5Ghz Core i5;8GB DDR3;500GB HD;Intel 4000; Mac OSX 10.9
Thinkcentre 3.4Ghz Core i3;4GB DDR3;1TB HD;MSI 5450 1GB DDR3. Windows 7 Professional SP1
SCSI Port
Posts: 62
Registered: ‎10-11-2010
Location: California
Message 6 of 9 (1,049 Views)

Re: I think my T410i's keyboard died.

Ok this is weird, my keyboard started working perfectly again after 2 days of not working. I don't have any idea what to do. Any help here? Can anyone of the mod's help me get a replacement keyboard? I don't know where to start.

Aleinware 13; 1.7Ghz Core i5;8GB DDR3;500GB Hybrid HD;
NVIDIA GTX 860M;Windows 8.1
MacBook Pro; 2.5Ghz Core i5;8GB DDR3;500GB HD;Intel 4000; Mac OSX 10.9
Thinkcentre 3.4Ghz Core i3;4GB DDR3;1TB HD;MSI 5450 1GB DDR3. Windows 7 Professional SP1
HDMI
Posts: 190
Registered: ‎07-31-2009
Location: greece
Message 7 of 9 (1,032 Views)

Re: I think my T410i's keyboard died.

I believe I know what is the case : you were so happy with your new laptop, started talking to everybody about it and this caused an evil eye on it ! Smiley Tongue

SCSI Port
Posts: 62
Registered: ‎10-11-2010
Location: California
Message 8 of 9 (1,029 Views)

Re: I think my T410i's keyboard died.

It stopped working again. Calling lenovo tomorrow. Several more keys are not working now.

Aleinware 13; 1.7Ghz Core i5;8GB DDR3;500GB Hybrid HD;
NVIDIA GTX 860M;Windows 8.1
MacBook Pro; 2.5Ghz Core i5;8GB DDR3;500GB HD;Intel 4000; Mac OSX 10.9
Thinkcentre 3.4Ghz Core i3;4GB DDR3;1TB HD;MSI 5450 1GB DDR3. Windows 7 Professional SP1
SCSI Port
Posts: 62
Registered: ‎10-11-2010
Location: California
Message 9 of 9 (996 Views)

Re: I think my T410i's keyboard died.

I called Lenovo,there shipping me a replacement keyboard. Thanks guys, that's the best service I have ever had!  5 stars!

Aleinware 13; 1.7Ghz Core i5;8GB DDR3;500GB Hybrid HD;
NVIDIA GTX 860M;Windows 8.1
MacBook Pro; 2.5Ghz Core i5;8GB DDR3;500GB HD;Intel 4000; Mac OSX 10.9
Thinkcentre 3.4Ghz Core i3;4GB DDR3;1TB HD;MSI 5450 1GB DDR3. Windows 7 Professional SP1
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