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Ulrich_novaram
What's DOS?
Posts: 2
Registered: ‎09-23-2019
Location: DK
Views: 987
Message 11 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

Hi Rick,

 

It is a really annoying issue. From our userbase of about 450 Lenovo, it has only happened on 1.

Anyways, we never got it fixed, but the workaround mentioned earlier worked.

 

Try to create a new user on your computer, log on as this user, and see if it is working.

I worked here, so we simply wiped the userprofile, and after it re-created the user profile, it worked again.

RickyRick
Fanfold Paper
Posts: 13
Registered: ‎05-12-2017
Location: CA
Views: 977
Message 12 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

I've got no such luck. First last night I initiated a "Reset this PC" which didn't help. After reading your post I created a new user profile (I tried first as a standard user and then as an administrator) and that didn't help.
RickyRick
Fanfold Paper
Posts: 13
Registered: ‎05-12-2017
Location: CA
Views: 965
Message 13 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

Finally resolved. As I mentioned before, I tried several times / several different ways to re-install the driver for the integrated camera. In the end, the solution was to repeat the earlier steps (Device manager ==> uninstall device) AFTER having downgraded to Win10 1809. Once I did that, the webcam worked again.

I'm happy that it's fixed but truth is, I don't feel like upgrading to 1903 now until the training is done.
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kp1966
What's DOS?
Posts: 1
Registered: ‎10-31-2019
Location: GR
Views: 844
Message 14 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

Possible SOLUTION

 

I had exactly the same problem. I spent a day googling and trying some reasonable "suggestions". Nothing worked except this one:

 

  • Press Windows key + R, type regedit, and press Enter.
  • Navigate to HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows Media Foundation\\Platform.
  • Right-click on the Platform folder and select New > DWORD.
  • Name it EnableFrameServerMode.
  • Right-click on the newly created value and select Modify.
  • Change its Value data to 0.
  • Do the same with HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Microsoft\\Windows Media Foundation\\Platform key.

Hope to work for you too.

Keshav1214
Blue Screen Again
Posts: 2
Registered: ‎09-26-2019
Location: IN
Views: 828
Message 15 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

Great, for me making EnableFrameServerMode entry  in HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows Media Foundation\\Platform worked.

Thanks a lot @kp1966.

dan_mit_sloan
Blue Screen Again
Posts: 1
Registered: ‎11-04-2019
Location: US
Views: 781
Message 16 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

This solution worked for us too, using a T470S - same issue (webcam on, off for 3 seconds, back on for 1-2 seconds, off, rinse, repeat).

PatWatson
What's DOS?
Posts: 2
Registered: ‎09-23-2019
Location: GB
Views: 762
Message 17 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

This solution also worked for me. Big thnaks to kp1966 for finding and publicising this, it was a really annoying issue.

 

Thanks again!

tfull
What's DOS?
Posts: 1
Registered: ‎11-04-2019
Location: US
Views: 741
Message 18 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

Did the trick for me. thanks for sharing.
glick
What's DOS?
Posts: 1
Registered: ‎11-05-2019
Location: CH
Views: 696
Message 19 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

I use a X1 Carbon 4th Gen (Type 20FB, 20FC) Laptop (ThinkPad) - Type 20FB, and am on Windows 1 Professional version 1903. I was facing the exact same problem and solved it by applying kp1966's instructions. Great thanks to kb1966.


JeffCa
Paper Tape
Posts: 4
Registered: ‎09-12-2018
Location: JP
Views: 645
Message 20 of 25

Re: Integrated Camera displays the first frame captured, but then freezes

I was having the same problem on my T470s, camera either freezing after 1 second or blinking on and off. The regedit solution from kp1966 worked for me too!

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