03-22-2016 09:04 AM - edited 03-23-2016 05:45 AM
Short verison: I can't uninstall or update my Intel PROset/Wireless software from v 17.16.1. Looking for ideas.
Details: The Lenovo update utility informed me of a critical update to my Intel PROset software. I had v 17.16.1 installed and it wanted to install 18.something. I let it run the update. The process stopped and sat inactive (no CPU / no disk activity) for ages. Upon reboot an Intel PROset app came up and reported that the installation was blocked because a newer version is installed. (Image below) Control Panel reported TWO instances of Intel PROset/Wireless software installed: my original 17.16.1 and the 18.x new one. Trying to uninstall either one gave error that it could not be uninstalled. Used a restore point to get rid of the 18.x. However, now trying to uninstall the "IntelPROset Wireless Software" v17.16.1 brings up the Intel uninstall app, and it just sits there with no progress. The gears turn and nothing happens.
Between all the Intel and Lenovo junk installed it is bewildering to know what to ditch, what to ignore, and what to rely on!
Thanks in advance!