10-14-2011 08:20 PM
This is not the first thing I wanted to do on my new T420 but here goes..... After spending the better part of the evening at the UPS customer center waiting for my shiny new Thinkpad I finally received it, got home, fired it up and..... sigh..... Intel(R) HD Graphics Family.... Not what I ordered. I ordered this with the discreet Nvidia NVS Quadro 4200M. This is not the service I've come to expect from the Think team. And now its late, and I can't even open up a case on this. UGH. Anyone else run into this issue? Anyone know how to get this taken care of promptly? Don't get me wrong, I love my R60, and it will probably run forever. But its just time for a new laptop and I don't care to wait any longer. In the meantime I'm going to try to load the Nvidia Control Panel (oh yeah, laughably the software HAS been installed) and instead just stare at the message "An NVIDIA graphics card was not detected in your system".........sigh
10-14-2011 10:00 PM
10-14-2011 11:25 PM
10-15-2011 04:56 AM
10-15-2011 05:28 AM
10-15-2011 08:10 AM
Well, keep calm. It just seems like an misunderstanding.
First give us some more info about your ThinkPad like the type. You can find the model on the sticker on the backside of your ThinkPad or by pressing the Blue ThinkVantage Button and directly under the headline of the new window.
After that we will see whether your model should have a discrete graohics adapter or not.
10-15-2011 08:40 AM