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YogaA
Not applicable
Posts: 22
Registered: ‎08-25-2015
Location: Sweden
Views: 20,150
Message 1 of 4

Intel ME 8.1 Firmware Update stuck at 69%

C:\DRIVERS\WIN\ME>MEInfoWin.exe

Intel(R) MEInfo Version: 8.1.56.1541
Copyright(C) 2005 - 2014, Intel Corporation. All rights reserved.

Intel(R) Manageability and Security Application code versions:

BIOS Version:                           G1ETA9WW (2.69 )
MEBx Version:                           8.0.0.0069
Gbe Version:                            1.3
VendorID:                               8086
PCH Version:                            4
FW Version:                             8.1.0.1265
UNS Version:                            Not Available
LMS Version:                            11.0.0.1156
MEI Driver Version:                     11.0.0.1155

FW Capabilities:                        0x09301C6C

    Intel(R) Small Business Technology - PRESENT/ENABLED
    Intel(R) Anti-Theft Technology - PRESENT/ENABLED
    Intel(R) Capability Licensing Service - PRESENT/ENABLED
    Protect Audio Video Path - PRESENT/ENABLED
    Intel(R) Dynamic Application Loader - PRESENT/ENABLED

CPU Upgrade State:                      Not Upgradable
Cryptography Support:                   Enabled
Last ME reset reason:                   Power up
Local FWUpdate:                         Enabled
BIOS Config Lock:                       Enabled
GbE Config Lock:                        Enabled
Host Read Access to ME:                 Disabled
Host Write Access to ME:                Disabled
SPI Flash ID #1:                        C22017
SPI Flash ID VSCC #1:                   20052005
SPI Flash ID #2:                        C22016
SPI Flash ID VSCC #2:                   20052005
SPI Flash BIOS VSCC:                    20052005
BIOS boot State:                        Post Boot
OEM Id:                                 4c656e6f-766f-0000-0000-000000000000
Capability Licensing Service:           Enabled
Capability Licensing Service Status:    Permit info not available
OEM Tag:                                0x00000000
Slot 1 Board Manufacturer:              0x000017AA
Slot 2 System Assembler:                Unused
Slot 3 Reserved:                        Unused
M3 Autotest:                            Disabled
Localized Language:                     English
Independent Firmware Recovery:          Disabled

C:\DRIVERS\WIN\ME>meupdate.cmd
*
*
Intel ME 8.1 Firmware Update Utility for Windows
***********************************************************
*
Updating your ME Firmware while Microsoft(R) BitLocker(TM)
drive encryption is enabled will cause subsequent boots of
the encrypted drive to fail.
If you are using BitLocker, please refer to BitLocker help
for information on how to temporarily disable BitLocker
before updating ME Firmware.
***********************************************************
Do you want to continue?
Press Y(Yes) or N(No). y
************************************************************
Please make sure that the AC power is supplied to the system
and battery pack is installed in the system.  The firmware
update takes about 2 minutes.
************************************************************
*
Press any key to continue . . .
Updating your ME Firmware...

Intel (R) Firmware Update Utility Version: 8.1.40.1456
Copyright (C) 2007 - 2013, Intel Corporation.  All rights reserved.

Communication Mode: MEI
Checking firmware parameters...

Warning: Do not exit the process or power off the machine before the firmware update process ends.
Sending the update image to FW for verification:  [  69% ]

Instructions from https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/g1rg21ww.txt

CMD in admin mode and bitlocker paused @ T430 Win10 64-bit.

0% in process.
Update has now been stuck at 69% more than 20 min...
I guess I will not get help here in the near future so I'm just posting information on how it's going.

The question is: can I exit the process and redo the update? (In Lenovo we trust)

I'll be back - from hopefully this computer and report further.

_____

 

_______________________________________________
I just don't want to look back and think 'I could've eaten that.
YogaA
Not applicable
Posts: 22
Registered: ‎08-25-2015
Location: Sweden
Views: 20,126
Message 2 of 4

Re: Intel ME 8.1 Firmware Update stuck at 69%

Rebooted T430 and started the FW update - again stuck at 69%

Rebooted T430 this time in diagnostic mode and disabled Windows Defender - FW update successfull:

 

...
Sending the update image to FW for verification:  [ COMPLETE ]

FW Update:  [ 100% (Stage: 19 of 19) (|)]
FW Update is complete and a reboot will run the new FW.

Pulled the updated info:

 

 

C:\DRIVERS\WIN\ME>meinfowin.exe

Intel(R) MEInfo Version: 8.1.56.1541
Copyright(C) 2005 - 2014, Intel Corporation. All rights reserved.

Intel(R) Manageability and Security Application code versions:

BIOS Version:                           G1ETA9WW (2.69 )
MEBx Version:                           8.0.0.0069
Gbe Version:                            1.3
VendorID:                               8086
PCH Version:                            4
FW Version:                             8.1.60.1561
UNS Version:                            Not Available
LMS Version:                            11.0.0.1156
MEI Driver Version:                     11.0.0.1155

FW Capabilities:                        0x09301C6C

    Intel(R) Small Business Technology - PRESENT/ENABLED
    Intel(R) Anti-Theft Technology - PRESENT/ENABLED
    Intel(R) Capability Licensing Service - PRESENT/ENABLED
    Protect Audio Video Path - PRESENT/ENABLED
    Intel(R) Dynamic Application Loader - PRESENT/ENABLED

CPU Upgrade State:                      Not Upgradable
Cryptography Support:                   Enabled
Last ME reset reason:                   Power up
Local FWUpdate:                         Enabled
BIOS Config Lock:                       Enabled
GbE Config Lock:                        Enabled
Host Read Access to ME:                 Disabled
Host Write Access to ME:                Disabled
SPI Flash ID #1:                        C22017
SPI Flash ID VSCC #1:                   20052005
SPI Flash ID #2:                        C22016
SPI Flash ID VSCC #2:                   20052005
SPI Flash BIOS VSCC:                    20052005
BIOS boot State:                        Post Boot
OEM Id:                                 4c656e6f-766f-0000-0000-000000000000
Capability Licensing Service:           Enabled
Capability Licensing Service Status:    Permit info not available
OEM Tag:                                0x00000000
Slot 1 Board Manufacturer:              0x000017AA
Slot 2 System Assembler:                Unused
Slot 3 Reserved:                        Unused
M3 Autotest:                            Disabled
Localized Language:                     English
Independent Firmware Recovery:          Disabled

 

I could not find info on what the update did and what to do next. As cynical as I am I looked in device manager/system/Intel... and noticed some of them needed new drivers (now wouldn't it be nice to have some auto-update that kicks in after a change like that?).

 

 

All's well and by for now.

_______________________________________________
I just don't want to look back and think 'I could've eaten that.
derekmski101
Not applicable
Posts: 9
Registered: ‎02-27-2017
Location: US
Views: 18,972
Message 3 of 4

Re: Intel ME 8.1 Firmware Update stuck at 69%

Thank you for this! My HP Elite 8300 CMT was stuck at 8% for hours and it said to not power off or shut down so I waited awhile. But I ended up doing a restart without any harm and I saw this post about turning off Windows Defender. I disabled Windows Defender protection and it went through without any issues so thank you!
ndahl
Not applicable
Posts: 2
Registered: ‎05-30-2017
Location: DK
Views: 6,584
Message 4 of 4

Re: Intel ME 8.1 Firmware Update stuck at 69%

Thank you for this!

I had the same problem with Lenovo Thinkpad X230.

Stuck at the same place in the update process at 71%. No problem rebooting.

 

Could update fw when windows startup in diagnostic mode and antivirus/defender turned off.

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