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OffPiste
Paper Tape
Posts: 3
Registered: ‎10-14-2019
Location: GB
Views: 183
Message 1 of 5

Intel Management Engine 11.8 Firmware for Windows 10 (Version 1703 or later) - 10 [64] - V 11.8.70.3

I use Lenovo Vantage for all system updates and it has failed 3 times to install Intel Management Engine 11.8 Firmware - I get the following message:

Intel Management Engine 11.8 Firmware for Windows 10 (Version 1703 or later) - 10 [64] - V 11.8.70.3625 failed install

When the computer starts, I also see the following message in the top left of the screen:

(A7) Me FW Downgrade - Request MeSpLock Failed

Are these issues related and is there a solution?

 

ThinkPad T580

Bios N27ET36W 1.22

Lenovo Staff
Lenovo Staff
Posts: 5,969
Registered: ‎10-29-2009
Location: NC
Views: 151
Message 2 of 5

Re: Intel Management Engine 11.8 Firmware for Windows 10 (Version 1703 or later) - 10 [64] - V 11.8.

Sorry for this trouble.  The 2 issues you're having are related.  I should be able to help you fix it.  First, can you please reboot and press F1 to enter BIOS setup.  On the Config page, do you see any item like Intel(R) AMT?  If you have it, it would be at the bottom of the list under Thunderbolt.  Don't change any settings, I just need to know whether your T580 supports AMT or not.  Thanks.

OffPiste
Paper Tape
Posts: 3
Registered: ‎10-14-2019
Location: GB
Views: 132
Message 3 of 5

Re: Intel Management Engine 11.8 Firmware for Windows 10 (Version 1703 or later) - 10 [64] - V 11.8.

Yes, Intel(R) AMT is listed on the Config page

Lenovo Staff
Lenovo Staff
Posts: 5,969
Registered: ‎10-29-2009
Location: NC
Views: 114
Message 4 of 5

Re: Intel Management Engine 11.8 Firmware for Windows 10 (Version 1703 or later) - 10 [64] - V 11.8.

Please download and unzip this:  T580_MEFW.zip

 

Then, open command prompt as administrator, change to the folder where you unzipped, and run "MEUpdate.cmd".  You should see output as shown below.  If you see any error instead, please take a screenshot and post it here.  If there's not any error, reboot and the problem should be gone.

 

Untitled.png

OffPiste
Paper Tape
Posts: 3
Registered: ‎10-14-2019
Location: GB
Views: 97
Message 5 of 5

Re: Intel Management Engine 11.8 Firmware for Windows 10 (Version 1703 or later) - 10 [64] - V 11.8.

That worked perfectly - many thanks

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