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osio
Blue Screen Again
Posts: 1
Registered: ‎01-05-2020
Location: JP
Views: 575
Message 1 of 8

Intel SSD firmware update failed on A485

Hi, I'm osio.

I cannot update firmware of Intel SSD on ThinkPad A485.

Do you have  any solutions or idea?

Plz could you help me?? 

 

[Environment]

Burn sofware: Lenovo Storage Device Firmware Update Utility 1.10.3

Error message: Firmware update FAILED!

Error code: RC=0x35

 

OS: Win10pro

Model: ThinkPad A485

SSD: PEKKF512G8L (Intel 760p Series)

Current SSD Firmware: L08P

New SSD Firmware: L13P

 

ssd_firmware_update_failed1.pngssd_firmware_update_failed2.png

ssd_firmware_update_failed3.png

 

log

[2020/01/06 09:48:34]: CFWWinDlg::OnInitDialog - IN
[2020/01/06 09:48:34]: CFWWinDlg::OnInitDialog - OS : Windows 6.2  Build 9200
[2020/01/06 09:48:34]: CFWWinDlg::OnInitDialog - Current path : C:\Users\username\Downloads\fwnva36
[2020/01/06 09:48:34]: CFWWinDlg::openProfile - IN - fwwinsd.pro
[2020/01/06 09:48:34]: CFWWinDlg::OnInitDialog - Profile verified to exist
[2020/01/06 09:48:34]: CFWWinDlg::disableAutoODDPowerOffFeature - IN
[2020/01/06 09:48:34]: CFWWinDlg::disableAutoODDPowerOffFeature - Open registry key : Software\Lenovo\PWRMGRV\Data
[2020/01/06 09:48:34]: CFWWinDlg::displayDrives - IN
[2020/01/06 09:48:34]: CATADrivesScanner::scan - IN
[2020/01/06 09:48:34]: CATADrivesScanner::cleanUp - IN
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - IN : GUID=0x53f56307
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Device info set handle for all devices attached to system: 0x6816a0
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Index=[0] GUID=[0x53f56307]
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Required Size = 81
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Device path = \\?\root#dataram_ramdisk_devices#0000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[2020/01/06 09:48:34]: CATAInterface::open - IN
[2020/01/06 09:48:34]: CATAInterface::close - IN
[2020/01/06 09:48:34]: CATAInterface::open - Open Device \\?\root#dataram_ramdisk_devices#0000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Get device information : IOCTL_STORAGE_QUERY_PROPERTY
[2020/01/06 09:48:34]: CATAInterface::GetDeviceType - IN
[2020/01/06 09:48:34]: CATAInterface::GetDeviceType - DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageDeviceProperty)
[2020/01/06 09:48:34]: CATAParser::parseDeviceType - IN
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Device Type: Direct Access Device (0x0)
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Get bus type
[2020/01/06 09:48:34]: CATAInterface::GetBusType - IN
[2020/01/06 09:48:34]: CATAInterface::GetBusType - DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageAdapterProperty)
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Bus Type : UNKNOWN (0x0)
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - ATA PASS THROUGH for ATA Device (ex. HDD/SSD)
[2020/01/06 09:48:34]: CATAInterface::cmdPIODataInCHS - IN
[2020/01/06 09:48:34]: CATAInterface::cmdPIODataInCHS - DeviceIoControl() return code = 1
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - DFP_RECEIVE_DRIVE_DATA for ATA Device (ex. HDD/SSD)
[2020/01/06 09:48:34]: CATAInterface::cmdReciveDriveData - IN
[2020/01/06 09:48:34]: CATAInterface::cmdReciveDriveData - DeviceIoControl() return code = 1
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - INQUIRY - SCSI Pass Through
[2020/01/06 09:48:34]: CATAInterface::cmdScsiPassThrough - IN
[2020/01/06 09:48:34]: CATAInterface::cmdScsiPassThrough - DeviceIoControl() return code = 1
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - - Unknown Device
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - delete and do not add to list : \\?\root#dataram_ramdisk_devices#0000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[2020/01/06 09:48:34]: CATAInterface::getDriveGeometry - IN
[2020/01/06 09:48:34]: CATAInterface::getDriveGeometry - Send command - IOCTL_DISK_GET_DRIVE_GEOMETRY
[2020/01/06 09:48:34]: CATAInterface::close - IN
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Next Device...

[2020/01/06 09:48:34]: CATAInterface::close - IN
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Index=[1] GUID=[0x53f56307]
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Required Size = 107
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Device path = \\?\scsi#disk&ven_nvme&prod_intel_ssdpekkf51#5&2281e84&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[2020/01/06 09:48:34]: CATAInterface::open - IN
[2020/01/06 09:48:34]: CATAInterface::close - IN
[2020/01/06 09:48:34]: CATAInterface::open - Open Device \\?\scsi#disk&ven_nvme&prod_intel_ssdpekkf51#5&2281e84&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Get device information : IOCTL_STORAGE_QUERY_PROPERTY
[2020/01/06 09:48:34]: CATAInterface::GetDeviceType - IN
[2020/01/06 09:48:34]: CATAInterface::GetDeviceType - DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageDeviceProperty)
[2020/01/06 09:48:34]: CATAParser::parseDeviceType - IN
[2020/01/06 09:48:34]: CATAParser::parseDeviceType - Model <- [INTEL SSDPEKKF512G8L]
[2020/01/06 09:48:34]: CATAParser::parseDeviceType - Serial <- [XXXX_XXXX_XXXX_XXXX.]
[2020/01/06 09:48:34]: CATAParser::parseDeviceType - Firmware <- [L08P]
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Device Type: Direct Access Device (0x0)
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Get bus type
[2020/01/06 09:48:34]: CATAInterface::GetBusType - IN
[2020/01/06 09:48:34]: CATAInterface::GetBusType - DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageAdapterProperty)
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Bus Type : NVMe (0x11)
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - NVMe Storage
[2020/01/06 09:48:34]: CATAInterface::GetNVMeFirmwareInfo - IN
[2020/01/06 09:48:34]: CATAInterface::GetNVMeFirmwareInfo - Allocate buffer 0x44 bytes
[2020/01/06 09:48:34]: CATAInterface::GetNVMeFirmwareInfo - DeviceIoControl(IOCTL_SCSI_MINIPORT) return length = 68
[2020/01/06 09:48:34]: CATAInterface::GetNVMeFirmwareInfo - Allocate buffer 0x64 bytes
[2020/01/06 09:48:34]: CATAInterface::GetNVMeFirmwareInfo - DeviceIoControl(IOCTL_SCSI_MINIPORT) return length = 100
[2020/01/06 09:48:34]: CATAParser::parseStorageFWInfo - IN
[2020/01/06 09:48:34]: CATAParser::parseStorageFWInfo - Firmware <- [L08P]
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - INQUIRY - SCSI Pass Through
[2020/01/06 09:48:34]: CATAInterface::cmdScsiPassThrough - IN
[2020/01/06 09:48:34]: CATAParser::parseInquiry - IN
[2020/01/06 09:48:34]: CATAInterface::getDriveGeometry - IN
[2020/01/06 09:48:34]: CATAInterface::getDriveGeometry - Send command - IOCTL_DISK_GET_DRIVE_GEOMETRY
[2020/01/06 09:48:34]: CATAInterface::close - IN
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Next Device...

[2020/01/06 09:48:34]: CATAInterface::close - IN
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Index=[3] GUID=[0x53f56307]
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - No more devices.
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - Number of device interface sets representing all devices attached to system: 0x3
[2020/01/06 09:48:34]: CATADrivesScanner::enumerateDevice - OUT

[2020/01/06 09:48:34]: CRaidDrivesScanner::scan - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::cleanUp - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=0
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi0:
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - IN
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - DeviceIoControl(IOCTL_SCSI_MINIPORT) return code = 1117
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=1
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi1:
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - IN
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - DeviceIoControl(IOCTL_SCSI_MINIPORT) return code = 1117
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=2
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi2:
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - IN
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - DeviceIoControl(IOCTL_SCSI_MINIPORT) return code = 1117
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=3
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi3:
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - IN
[2020/01/06 09:48:34]: CRaidInterface::sendCsmiCommand - DeviceIoControl(IOCTL_SCSI_MINIPORT) return code = 1117
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail sendCsmiCommand(CC_CSMI_SAS_GET_DRIVER_INFO)
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=4
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi4:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=5
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi5:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=6
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi6:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=7
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi7:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=8
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi8:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=9
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi9:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=10
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi10:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=11
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi11:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=12
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi12:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=13
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi13:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - IN SCSI Port=14
[2020/01/06 09:48:34]: CRaidInterface::open - IN
[2020/01/06 09:48:34]: CRaidInterface::open - Open Device \\.\Scsi14:
[2020/01/06 09:48:34]: CRaidInterface::open - CreateFile() retrun code = INVALID_HANDLE_VALUE
[2020/01/06 09:48:34]: CRaidDrivesScanner::enumerateDevice - OUT - Fail Open Device Handle 
[2020/01/06 09:48:34]: CRaidInterface::close - IN
[2020/01/06 09:48:34]: CRaidDrivesScanner::getDrivesList - IN
[2020/01/06 09:48:34]: CFWWinDlg::displayDrives - CSMI Device Total = 0
[2020/01/06 09:48:34]: CFWWinDlg::displayDrives - ATA Device Total = 2
[2020/01/06 09:48:34]: CFWWinDlg::displayDrives - Total Device = 2
[2020/01/06 09:48:34]: CProfileEntry::CProfileEntry - IN
[2020/01/06 09:48:34]: CFWWinDlg::hasNewFirmware - IN
[2020/01/06 09:48:34]: CFWWinDlg::hasNewFirmware - OUT - TRUE
[2020/01/06 09:48:34]: CProfileEntry::CProfileEntry - IN
[2020/01/06 09:48:34]: CFWWinDlg::hasNewFirmware - IN
[2020/01/06 09:48:34]: CFWWinDlg::hasNewFirmware - OUT - FALSE
[2020/01/06 09:48:34]: CFWWinDlg::displayDrives - OUT - 0
[2020/01/06 09:48:34]: CFWWinDlg::OnInitDialog - firstDriveWithNewFW = 0
[2020/01/06 09:48:37]: CFWWinDlg::OnLvnItemchangedList1 - drive selected = 0
[2020/01/06 09:48:39]: CFWWinDlg::OnBnClickedStartUpdate - IN
[2020/01/06 09:48:39]: CFWWinDlg::StartUpdate - IN
[2020/01/06 09:48:39]: CATAInterface::open - IN
[2020/01/06 09:48:39]: CATAInterface::close - IN
[2020/01/06 09:48:39]: CATAInterface::open - Open Device \\?\scsi#disk&ven_nvme&prod_intel_ssdpekkf51#5&2281e84&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[2020/01/06 09:48:39]: CATAInterface::exclusiveAccessQuery - IN
[2020/01/06 09:48:39]: CATAInterface::exclusiveAccessQuery - DeviceIoControl() return code = 1
[2020/01/06 09:48:39]: CATAInterface::close - IN
[2020/01/06 09:48:39]: CATAInterface::close - IN
[2020/01/06 09:48:41]: CFWWinDlg::runUpdater - IN
[2020/01/06 09:48:41]: CFWWinDlg::runUpdater - Current dir = [C:\Users\username\Downloads\fwnva36\Intel]
[2020/01/06 09:48:41]: CFWWinDlg::runUpdater - Working dir = [C:\Users\username\Downloads\fwnva36\Intel\]
[2020/01/06 09:48:41]: CFWWinDlg::runUpdater - Run the updater : irmfuu_7.1.12_win64.exe /T:\\?\scsi#disk&ven_nvme&prod_intel_ssdpekkf51#5&2281e84&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} 
[2020/01/06 09:48:41]: CFWWinDlg::disableSATAPowerFeatures - IN
[2020/01/06 09:48:41]: CFWWinDlg::runUpdater - Wait until child process exit.
[2020/01/06 09:52:52]: CFWWinDlg::runUpdater - Updater exit code = 53
[2020/01/06 09:52:52]: CFWWinDlg::runUpdater - Close process and thread handles.
[2020/01/06 09:52:52]: CFWWinDlg::runUpdater - Resotre current directory : [C:\Users\username\Downloads\fwnva36]
[2020/01/06 09:52:52]: CFWWinDlg::restoreSATAPowerFeatures - IN
[2020/01/06 09:52:52]: CFWWinDlg::runUpdater - OUT - 0x35

[2020/01/06 09:52:52]: CFWWinDlg::StartUpdate - Updater exit code = 0x35
[2020/01/06 09:52:55]: CFWWinDlg::StartUpdate - OUT

[2020/01/06 09:52:56]: CFWWinDlg::OnBnClickedCancel - IN
[2020/01/06 09:52:56]: CFWWinDlg::cleanup - IN
[2020/01/06 09:52:56]: CFWWinDlg::restoreAutoODDPowerOffFeature - IN
[2020/01/06 09:52:56]: CRaidDrivesScanner::cleanUp - IN
[2020/01/06 09:52:56]: CATADrivesScanner::cleanUp - IN
[2020/01/06 09:52:56]: CATADrivesScanner::cleanUp - IN
[2020/01/06 09:52:56]: CFWWinApp::~CFWWinApp - END

 

Lenovo Staff
Lenovo Staff
Posts: 6,235
Registered: ‎10-29-2009
Location: NC
Views: 529
Message 2 of 8

Re: Intel SSD firmware update failed on A485

Please look in Device Manager -> Storage Controllers.  What do you see there?  Do you have "Standard NVM Express Controller"?  Or something else?

 

 

leparanoid
Paper Tape
Posts: 3
Registered: ‎01-17-2020
Location: RO
Views: 330
Message 3 of 8

Re: Intel SSD firmware update failed on A485

Hi, I'm having the same issue as OP - error 0x35 - when trying to update the SSD fw (Intel Pro 7600p SSDPEKKF256G8L, from ver L11P to L13P, Lenovo X395, Win 10 Home).

 

In device manager I see a "Standard NVM Express Controller" (driver version 10.0.19041.1).

Lenovo vantage update fails silently, but the NVMe update utility from the support page returns the 0x35 error. Don't know what the code means, but I did try to run it with/without Secure Boot enabled (as per other similar issue), but no luck.

 

Let me know if you need more info.

Lenovo Staff
Lenovo Staff
Posts: 6,235
Registered: ‎10-29-2009
Location: NC
Views: 236
Message 4 of 8

Re: Intel SSD firmware update failed on A485

Hi and sorry for this trouble.  We will check it.  Can you let me know what version of Windows 10 you are running?  Is it an insider build?

leparanoid
Paper Tape
Posts: 3
Registered: ‎01-17-2020
Location: RO
Views: 220
Message 5 of 8

Re: Intel SSD firmware update failed on A485

Hi - I'm indeed on the slow channel of Insider preview: Windows 10 Home v19041.21 (and it still fails with the latest NVM fw fetched from Vantage).

 

Btw - sorry I hijacked OP's post - I can open a different thread if we need to.

Lenovo Staff
Lenovo Staff
Posts: 6,235
Registered: ‎10-29-2009
Location: NC
Views: 204
Message 6 of 8

Re: Intel SSD firmware update failed on A485


@leparanoid wrote:

Hi - I'm indeed on the slow channel of Insider preview: Windows 10 Home v19041.21 (and it still fails with the latest NVM fw fetched from Vantage).

 

Btw - sorry I hijacked OP's post - I can open a different thread if we need to.


We think this works in release version of Win10, and this is a problem only in the insider build.  We are going to do more testing here, but can you roll back Win10 to confirm it?

Lenovo Staff
Lenovo Staff
Posts: 6,235
Registered: ‎10-29-2009
Location: NC
Views: 157
Message 7 of 8

Re: Intel SSD firmware update failed on A485

Intel has reproduced this problem with their firmware updater, and currently debugging it.  As I wrote earlier, we think this is only a problem with the 20H1 insider build, so if it's important to you to be able to update firmware today, please roll back to the currently-released version of Win10.

leparanoid
Paper Tape
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Registered: ‎01-17-2020
Location: RO
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Re: Intel SSD firmware update failed on A485

Hi - I have a couple of WSL2 images for which I need the insider version (and I don't want right now to risk corrupting them by switching them to WSL1). I'll see if I find some time these days though to make a back-up and try the release version, and I will update you.

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