06-12-2018 10:27 AM
so my T440s keyboard is registering two entries instead of one or even the wrong entry for at least these letters and numbers on the left side of the keyboard S,D,E,2,&3. The problem is now I can't login to my keyboard as some of the letters are part of my password.
I went and bought a cheap keyboard at Target and it does not register when I plug it in. I don't know what to do.
I tried backspacing each time I see a double letter but it still says wrong password which makes me wonder if it is registering two different letters/numbers also.
06-12-2018 03:35 PM - edited 06-12-2018 03:36 PM
Are you talking about a power-on password or the windows password? If it is a power-on PW, the problem is probably the keyboard. The only fix is to replace the keyboard. If it is the windows PW, try to get into the BIOS and see if the keyboard works there. The way I do it is to go to security/passwords/power-on password. You need to enter the PW twice to verify. DON'T TYPE ANYTHING TWICE. TYPE ONCE AND HIT ESC. I type the letters that are not working and see if each generates two characters. You cannot see the typed letters, but you can see how many there are.