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09-19-2018

NG

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  • Registered: ‎09-19-2018
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Keys on keyboard not working after BIOS update

2018-09-19, 17:00 PM

Hi

I did a BIOS update on my T440 laptop and on the fifth day when I came back to use it, I discovered that several keys on the keyboard had stopped working including the enter/return key. I did not observe what the situation was on the day of the update but then the enter/return key worked then otherwise I wouldnt have been abe to login since I have a password to the OS.

Also, the disk utilisation was doing 80 - 100%.

Could the problem be due to the BIOS update or what?

I tried reseting the BIOS to default but it was passworded and I dont know the password. I got it as a used.

UEFI BIOS Version >>> GJET99WW (2.49)
UEFI BIOS Date (Year-Month_Day) 2018-06-05

I have attached a snapshot of the BIOS info page.

 

Moderator note: image containing serial number removed to prevent abuse.  Please re-post with SN obscured.  MT-M in image is 20B7S02902

 

 

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