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haggag
Paper Tape
Posts: 5
Registered: ‎01-14-2014
Location: Geelong
Views: 53,289
Message 1 of 21

Lenovo T430 Screen Won't Turn On and not booting up

My laptop Lenovo T430 is not turning on, when I press the power button only the the keyboard lit turns on and then everything is off, only the green light around the power button is on. I've searched and found tried to do the next steps but it didn't work :/ 

- shut down the computer.

- disconnect the electricity

- remove the battery

- press the start button 20 seconds

after that,

- connect the battery and the electricity and turn on the computer.

 

PLease try to help me as this is very urgent for me please.

Many Thanks for any kind assistance

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 53,016
Message 2 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that your Lenovo ThinkPad T430 is not powering on.


Check if it's something to do with your AC adapter or battery. Insufficient power might cause some of those issues as well. Take the battery out and try to power on your laptop with the charger only. Make sure your laptop power jack and charger plug tip are securely connected. Try starting the laptop using good known AC adapter and battery.

 

Try connecting the device to an external monitor and check if it displays properly.

 

Please do let me know the happenings!

 

Best regards,

Mithun.



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haggag
Paper Tape
Posts: 5
Registered: ‎01-14-2014
Location: Geelong
Views: 53,005
Message 3 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi Mithun,

 

Thanks for your reply.

I've tried opening it using the fully charged battery, with only AC adaptor "which is the original one" and with both but nothing happened, just the power button is lightened, nothing else, even I've tried the funtion keys but nothing. I've attached a photo showing the laptop's state after pressing the power button. So if you could please advise as this laptop has very important projects with specific software installed with special configuration and it would take a very long time to reconfigure so I hope we could find a fix for this please.

 

Many Thanks Mithun for your kind assistacne and support.photo.JPG

 

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 52,998
Message 4 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi,

 

If you have confirmed the functionality of the battery and adapter, try to take out the memory and see if system produces beep sounds. If it doesn’t it could possibly be a motherboard issue.

 

In that case, I strongly recommend you to contact our technical support for assistance.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Best Regards,

Mithun.



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haggag
Paper Tape
Posts: 5
Registered: ‎01-14-2014
Location: Geelong
Views: 52,991
Message 5 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Do you mean remove the memory and try to power on the laptop without them? Sorry I'm a bit confused of what exactly I should do.

Many Thanks Mithun and waiting for your reply

Highlighted
Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 52,988
Message 6 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi,

 

You are right. Remove the memory and try to power on the system and check if you can hear any beep sounds. Let me know the beep pattern if you get any.

 

Best regards,

Mithun.



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haggag
Paper Tape
Posts: 5
Registered: ‎01-14-2014
Location: Geelong
Views: 52,981
Message 7 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi Mithun,

 

I've removed the RAM and connected it through AC power and pressed the power button but nothing happened, its the same as before, just the light on the power button and nothing else, so if you could please advise.

 

Many Thanks again Mithun

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 52,977
Message 8 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi,

 

It sounds like a system board failure.Smiley Sad

Hope that your system is still under warranty. Contacting support to get the issue fixed is what I would recommend here.

 

Regards,

Mithun.



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haggag
Paper Tape
Posts: 5
Registered: ‎01-14-2014
Location: Geelong
Views: 52,972
Message 9 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Smiley Sad this is really bad, I can't believe it or even imagine Smiley Sad

Ok, if its a motherboard issue then is it possible to change it without deleteing or installing new windows? as all my word was in the "downloads" folder in "my documents" on the C drive, and I don't know and really scared if I won't be able to retrieve it as I don't have any backup.

 

Many Thanks again

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 52,947
Message 10 of 21

Re: Lenovo T430 Screen Won't Turn On and not booting up

Hi,

 

Changing a motherboard doesn’t need a Windows reinstallation ideally. There are very rare chances for the Windows to not boot up and there could be chances of driver conflicts as well. In normal, the drivers would be automatically detected and installed. If it doesn’t boot up, the data in your HDD is always safe. You can always take a backup by swapping HDD into some other similar system or with the help of a 3rd party technician.

 

Best regards,

Mithun.



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