09-26-2017 11:05 PM
I am from VietNam. My company just bought 116 laptops lenovo T470. But they got the same issue when they run without battery. I tried to update the latest BIOS version 3.19 but the issue still presist.
Following the instruction above, I unplug the extend battery, it work so fast.
Hopefully, Lenovo can have the solution or release the new BIOS version for fix this issue.
10-03-2017 12:10 AM
I still haven't received my replacement battery from Lenovo and support is not communicating any status updates. MTSA status is: HP Hold for parts.
10-03-2017 01:29 AM