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raventx
What's DOS?
Posts: 1
Registered: ‎11-02-2017
Location: US
Views: 535
Message 1 of 2

Lenovo T470 not seeing external USB hard drive when trying to image

Hello.... trying to Ghost an image from a USB HD to the T470's internal HD.  It is not seeing the USB HD in the menu of choices to pull the image from.  The ghost program works on other mahcines fine.  The USB HD also works on all other machines.  If I boot all the way into windows, windows also sees this USB HD on the exact machine that I am having issues with. Also if I select alternate StartUp devices at the initial boot, it does see the USB HD.  WEIRD! 

 

Any suggestions on how to get this to work?  The ghost portion is fine.  

pjc123
802.11n
Posts: 191
Registered: ‎07-31-2013
Location: US
Views: 500
Message 2 of 2

Re: Lenovo T470 not seeing external USB hard drive when trying to image

For what it is worth, I am not having any issues seeing my external drive when imaging using Clonezilla or Macrium Reflect with the T470. Sounds like Norton Ghost (if that is what you are referring to as Ghost) is having an issue with the T470 hardware through which the external drive is accessed; is the program up to date?

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