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Kephin
Paper Tape
Posts: 2
Registered: ‎06-30-2015
Location: Netherlands
Views: 403
Message 1 of 3

Lenovo T500 Windows product key retrieval.

I have sitting on my desk a Lenovo T500 that I'm trying to repair. After some troubleshooting I concluded the harddrive failed.

This is easy enough to fix, I have installed a replacement drive, but I can't read the Windows product key that is stickered on the bottom of this unit as all the text seems to have worn off.

How can I go about retrieving a valid Windows activation key? I believe it origonally came with Vista but was later upgraded by Lenovo to Windows 7 on the count of some program?

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 397
Message 2 of 3

Re: Lenovo T500 Windows product key retrieval.

Did you create the Vista recovery media? Were you given a Windows 7 upgrade key?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Kephin
Paper Tape
Posts: 2
Registered: ‎06-30-2015
Location: Netherlands
Views: 389
Message 3 of 3

Re: Lenovo T500 Windows product key retrieval.

I have since learned how to extract the key from an external drive.

I was able to force some life out of it by putting the dead drive in a USB dock. After powering it on and off a few times it allowed me to extract the product key with a tool.
This is how I took delivery of this laptop so the exact origins of this key illude me but Microsoft doesn't like it when I feed it to their Windows 7 iso download tool thingy. I have also not created or received any sort of media. So I'll just drop this problem into the lap of the retailer who sold me this laptop. 


Thanks for the assistance regardless!

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