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c5a
Blue Screen Again
Posts: 3
Registered: ‎12-18-2017
Location: US
Views: 31,795
Message 1 of 14

Lenovo Thinkpad with "plugged in, not charging"

My Lenovo Thinkpad is not charging the battery and shows a "plugged in, not charging" message. I have a pending Bios update that won't update since the batteries are not charged. 

 

Any suggestions on how to troubleshoot this? Is there a way to update the Bios with just power plugged in? 

 

 

 

 

Guru
Posts: 853
Registered: ‎07-21-2010
Location: US
Views: 31,728
Message 2 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

What charging threshold do you have set in either Lenovo companion or Lenovo Vantage app?  For me I have it set at 70% and 80%.  In other words my battery wont charge until it falls below 70% and it will stop at 80%.  So if its at 75% for example it will show "plugged in, not charging"


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I do not work for, nor do I speak for Lenovo. I will not respond to private unsolicited private messages. Questions belong in the forum so it may help other forum members as well.
TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
Retired 385D, A20p, A21p

c5a
Blue Screen Again
Posts: 3
Registered: ‎12-18-2017
Location: US
Views: 31,704
Message 3 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

The battery charge threshold is off. Both batteries are at 5%. 

Guru
Posts: 853
Registered: ‎07-21-2010
Location: US
Views: 31,698
Message 4 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

Have you tried uninstalling Lenovo companion/Vantage and reinstalling?

 

Also see the below post.  Sounds exactly like your situation.

 

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Plugged-in-Not-Charging/m-p/3807941/h...


If a post answers your question, please mark it as an”Accepted Solution“!
If a post helps you, please click the star to give it a "Kudo"!


I do not work for, nor do I speak for Lenovo. I will not respond to private unsolicited private messages. Questions belong in the forum so it may help other forum members as well.
TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
Retired 385D, A20p, A21p

Diwakarreddy
Blue Screen Again
Posts: 3
Registered: ‎02-23-2017
Location: IN
Views: 31,671
Message 5 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

Check the battery wear level. If not normal, perform Battery Gauge Reset in "Lenovo Vantage" app. It takes some hours but it will fix your problem! Please check the screenshot below.

Community SeniorMod
Community SeniorMod
Posts: 8,025
Registered: ‎01-01-2010
Location: US
Views: 31,661
Message 6 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

It might be a failed battery


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
c5a
Blue Screen Again
Posts: 3
Registered: ‎12-18-2017
Location: US
Views: 31,641
Message 7 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

Thanks for the suggestions.

 

I removed the batteries and reinstalled a couple of hours later and now they are charging. 

 

Batteries show they are good in Lenovo Vantage. Not sure what the cause was. 

no_wuckers
Paper Tape
Posts: 2
Registered: ‎05-17-2018
Location: RU
Views: 25,309
Message 8 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

 Hi, 

I have the same problem on my Thinkpad x260. The battery is stuck at 96% with a message "plugged in, not charging". I'm pretty sure i haven't had this issue before. I don't have any thresholds turned on, so the battery always started charging even if it was at 99%. How can I fix this and should I? 

goffro89
Fanfold Paper
Posts: 4
Registered: ‎08-13-2018
Location: US
Views: 15,459
Message 9 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

I have the same message that my battery is plugged in but NOT charging on my ThinkPad P71.  Any ideas what's causing this OR what's wrong?  I called Lenovo and they did a remote session and could NOT find any setting on my laptop that would be causing this.  

andrewlg
Punch Card
Posts: 27
Registered: ‎05-30-2017
Location: CA
Views: 15,263
Message 10 of 14

Re: Lenovo Thinkpad with "plugged in, not charging"

Are you in Airplane Mode? This frequently comes up on the P forums.

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