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5 Posts

12-18-2017

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Lenovo Thinkpad with "plugged in, not charging"

2017-12-18, 23:24 PM

My Lenovo Thinkpad is not charging the battery and shows a "plugged in, not charging" message. I have a pending Bios update that won't update since the batteries are not charged. 

 

Any suggestions on how to troubleshoot this? Is there a way to update the Bios with just power plugged in? 

 

 

 

 

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2026 Posts

07-22-2010

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Re: Lenovo Thinkpad with "plugged in, not charging"

2017-12-18, 23:42 PM

What charging threshold do you have set in either Lenovo companion or Lenovo Vantage app?  For me I have it set at 70% and 80%.  In other words my battery wont charge until it falls below 70% and it will stop at 80%.  So if its at 75% for example it will show "plugged in, not charging"

 


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T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
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5 Posts

12-18-2017

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Re: Lenovo Thinkpad with "plugged in, not charging"

2017-12-19, 1:02 AM

The battery charge threshold is off. Both batteries are at 5%. 

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2026 Posts

07-22-2010

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Re: Lenovo Thinkpad with "plugged in, not charging"

2017-12-19, 1:20 AM

Have you tried uninstalling Lenovo companion/Vantage and reinstalling?

 

Also see the below post.  Sounds exactly like your situation.

 

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Plugged-in-Not-Charging/m-p/3807941/highlight/true#M79554

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


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5 Posts

02-24-2017

IN

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Re: Lenovo Thinkpad with "plugged in, not charging"

2017-12-19, 14:39 PM

Check the battery wear level. If not normal, perform Battery Gauge Reset in "Lenovo Vantage" app. It takes some hours but it will fix your problem! Please check the screenshot below.

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11284 Posts

01-02-2010

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Re: Lenovo Thinkpad with "plugged in, not charging"

2017-12-19, 16:34 PM

It might be a failed battery


Rich


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5 Posts

12-18-2017

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Re: Lenovo Thinkpad with "plugged in, not charging"

2017-12-19, 19:44 PM

Thanks for the suggestions.

 

I removed the batteries and reinstalled a couple of hours later and now they are charging. 

 

Batteries show they are good in Lenovo Vantage. Not sure what the cause was. 

0 person found this solution to be helpful.

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3 Posts

05-17-2018

RU

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Re: Lenovo Thinkpad with "plugged in, not charging"

2018-05-17, 11:18 AM

 Hi, 

I have the same problem on my Thinkpad x260. The battery is stuck at 96% with a message "plugged in, not charging". I'm pretty sure i haven't had this issue before. I don't have any thresholds turned on, so the battery always started charging even if it was at 99%. How can I fix this and should I? 

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5 Posts

08-13-2018

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Re: Lenovo Thinkpad with "plugged in, not charging"

2018-08-13, 18:59 PM

I have the same message that my battery is plugged in but NOT charging on my ThinkPad P71.  Any ideas what's causing this OR what's wrong?  I called Lenovo and they did a remote session and could NOT find any setting on my laptop that would be causing this.  

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29 Posts

05-30-2017

CA

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Re: Lenovo Thinkpad with "plugged in, not charging"

2018-08-14, 14:20 PM

Are you in Airplane Mode? This frequently comes up on the P forums.

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