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01-23-2020

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My T420 think pad randomly crashes and turns off

2020-01-23, 20:06 PM

it all happened a few days ago my laptop randomly crashes it was working fine then it crashed once. at first i thought i was ram as i installed a new 4gb stick but i took it out and it kept happening but i reinstalled it and it worked fine for a while then the crashing started again. i have now replaced both sticks of ram which are (Crucial CT51264BF160B 4 GB)and have a fresh install of win 10 on it but there is still the odd crash. any help with solving this would be amazing! 

 

Thanks 

Fire

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293 Posts

11-26-2019

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Re: My T420 think pad randomly crashes and turns off

2020-01-24, 1:11 AM
Are you plugging in when the crash happens?
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Re: My T420 think pad randomly crashes and turns off

2020-01-24, 1:31 AM
yes its constally plugged in to the power brick
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Re: My T420 think pad randomly crashes and turns off

2020-01-24, 2:24 AM
OK, just to make sure it isn't the battery's fault.

Can you have a look at the event log? i.e. Event Viewer. See is there any errors right before your system crash?
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Re: My T420 think pad randomly crashes and turns off

2020-01-24, 9:44 AM

i dont see anything in event viewer. what i have noticed though is just before it crashes the fans speed up before it shuts off

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