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macmovieman
Serial Port
Posts: 69
Registered: ‎12-01-2009
Location: US
Views: 2,282
Message 1 of 10

My T510 internal Gobi WANN card cannot be found?

It worked perfectly for the first week and then it could not longer be found? We looked in device manager and tried everything but in the end it seems it must have come unplugged? Now my week old computer will need to go in for repair. I asked the CSR and the manager if they could have someone come look at it to get it fixed since it was only a week old and they said no.

ThinkPad X1 Carbon 6th Gen | Core i7-8650U | 16 GB RAM | WQHD | 1- TB Solid State Drive
mcvosi
Paper Tape
Posts: 3
Registered: ‎02-19-2010
Location: Houston, TX
Views: 2,239
Message 2 of 10

Re: My T510 internal Gobi WANN card cannot be found?

My T510 did not come with the WWAN adapter so I had to install it myself.  It's 4 screws and a lift of the keyboard to get to it -- very easy to get to.  Go for it!

 

macmovieman
Serial Port
Posts: 69
Registered: ‎12-01-2009
Location: US
Views: 2,231
Message 3 of 10

Re: My T510 internal Gobi WANN card cannot be found?

Did you or do you have a PDF showing the 4 screws or where they are located to do this yourself?

ThinkPad X1 Carbon 6th Gen | Core i7-8650U | 16 GB RAM | WQHD | 1- TB Solid State Drive
darkwish
Blue Screen Again
Posts: 18
Registered: ‎02-18-2010
Location: VA, USA
Views: 2,220
Message 4 of 10

Re: My T510 internal Gobi WANN card cannot be found?

Hardware Maintenance Manual for the T510

 

http://www-307.ibm.com/pc/support/site.wss/MIGR-74250.html

macmovieman
Serial Port
Posts: 69
Registered: ‎12-01-2009
Location: US
Views: 2,216
Message 5 of 10

Re: My T510 internal Gobi WANN card cannot be found?

I am looking at it now. Wow is this graph/pdf hard to understand. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/63y0536.pdf It looks like number 4 on page 142 and page 144 is where the part is mentioned but where do it show the step by step instructions to do it yourself? I think I might just send it in and go without my laptop another 5 days after waiting a month to get it. This is very disappointing. thank you for trying but this is over my head.

ThinkPad X1 Carbon 6th Gen | Core i7-8650U | 16 GB RAM | WQHD | 1- TB Solid State Drive
darkwish
Blue Screen Again
Posts: 18
Registered: ‎02-18-2010
Location: VA, USA
Views: 2,202
Message 6 of 10

Re: My T510 internal Gobi WANN card cannot be found?

This youtube video should help.

 

http://www.youtube.com/watch?v=Rc2rGryt2Fg

 

I know it's for the T410, but the procedure should be the same.

darkwish
Blue Screen Again
Posts: 18
Registered: ‎02-18-2010
Location: VA, USA
Views: 2,200
Message 7 of 10

Re: My T510 internal Gobi WANN card cannot be found?

Looks like the procedure to removing the WWAN card is on page 101 in HMM.

 

Seems like all you have to do is remove the keyboard (about 2 screws),

and remove 2 more screws that are holding down the WWAN card.

macmovieman
Serial Port
Posts: 69
Registered: ‎12-01-2009
Location: US
Views: 1,703
Message 8 of 10

Re: My T510 internal Gobi WANN card cannot be found?

I just had it happen again where the Gobi card could not been seen in Device Manager under network adapter. Lenovo told me I would need to send my machine back again becuase the connection must have come loose? Later I kept looking an the Gobi driver were put under other with little question marks next to them? I right clicked and selected update network driver and it put it back in with the network driver. There where 4 Gobi drivers for different things such as AT&T, erizon ect..

 

Al of a sudden it would work but Verizon is VERY SLOW. So slow that when I tried to test the speed on a broadband test it would not load or work. Where do I go to look fr the latest driver for the Gobi card and Lenovo?

ThinkPad X1 Carbon 6th Gen | Core i7-8650U | 16 GB RAM | WQHD | 1- TB Solid State Drive
macmovieman
Serial Port
Posts: 69
Registered: ‎12-01-2009
Location: US
Views: 1,699
Message 9 of 10

Re: My T510 internal Gobi WANN card cannot be found?

Alright I was able to doos the upload and download test vis my Verizon WANN and my upload was .09 Mb/s while my download speed is .14 Mb/s. I have never seen my connection run this slow???

ThinkPad X1 Carbon 6th Gen | Core i7-8650U | 16 GB RAM | WQHD | 1- TB Solid State Drive
macmovieman
Serial Port
Posts: 69
Registered: ‎12-01-2009
Location: US
Views: 1,693
Message 10 of 10

Re: My T510 internal Gobi WANN card cannot be found?

I downloaded the latest version of Verion Wireless VZ Access and it updated all of the drivers and got everything working. I went to do a broadband speed test and the upload is now .47 Mb/s and the download is 1.05 Mb/s. I am not going to break any speedtests but I can live with it now. Sadly I had to mve away from having Lenovo managing it and over to Verizon to get it fixed. Now that the drivers are updated maybe I will go back?

ThinkPad X1 Carbon 6th Gen | Core i7-8650U | 16 GB RAM | WQHD | 1- TB Solid State Drive

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