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Fanfold Paper
Posts: 14
Registered: ‎06-23-2012
Location: chicago
Message 1 of 20 (254,925 Views)

Mystery device (BCM20702A0) in Device Manager

Hell all,

 

I am hoping someone could help me. I can't seem to find out what driver will remedeate the "Other devices" section in device manager. It just gives a name of BCM20702A0. The only thing I can get from the hardware id is USB\VID\0A5C$PID_221E6&REV_0112. I downloaded the whole driver package for the purpose of creating driver packs in SCCM, as this is our method of imaging.

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Posts: 4,259
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Location: USA
Message 2 of 20 (254,796 Views)

Re: Mystery device (BCM20702A0) in Device Manager

'afternoon.

 

could you post all the Hardware Id lines from the Property sheet in Device Manager, please?

 

thanks.


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Fanfold Paper
Posts: 14
Registered: ‎06-23-2012
Location: chicago
Message 3 of 20 (254,786 Views)

Re: Mystery device (BCM20702A0) in Device Manager

HI Sarbin,

 

Thanks for the response. Please see below. I notice USB in the line but I did install the USB drivers.

 

 

USB\VID_0A5C&PID_21E6&REV_0112

USB\VID_0A5C&PID_21E6

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Message 4 of 20 (254,769 Views)

Re: Mystery device (BCM20702A0) in Device Manager

Sounds like Bluetooth.
W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
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Message 5 of 20 (254,764 Views)

Re: Mystery device (BCM20702A0) in Device Manager

[ Edited ]

pbalderos wrote:

HI Sarbin,

 

Thanks for the response. Please see below. I notice USB in the line but I did install the USB drivers.

 

 

USB\VID_0A5C&PID_21E6&REV_0112

USB\VID_0A5C&PID_21E6


Broadcom Bluetooth, if:

 http://www.driveridentifier.com/scan/download.php?item_id=474533563&scanid=ECA828AF75A44169A585EE857...

is accurate.

 

please post which ThinkPad model you have and we can try to pinpoint which driver, specifically.

 

regards.

 


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Fanfold Paper
Posts: 14
Registered: ‎06-23-2012
Location: chicago
Message 6 of 20 (254,747 Views)

Re: Mystery device (BCM20702A0) in Device Manager

The laptop model is Lenovo T430s.

 

Thanks

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Message 7 of 20 (254,856 Views)

Re: Mystery device (BCM20702A0) in Device Manager

ok!

 

from your driver matrix: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073829

i think you want: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029104

 

please let us know if this works out for you.

cheers.


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Fanfold Paper
Posts: 14
Registered: ‎06-23-2012
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Message 8 of 20 (254,730 Views)

Re: Mystery device (BCM20702A0) in Device Manager

Thank you Sarbin! 

 

Il check it out when I get to work. 

 

Phil

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Message 9 of 20 (254,712 Views)

Re: Mystery device (BCM20702A0) in Device Manager

Hi Sarbin!

 

 

i used driver identifier to discover the drivers (awesome tool by the way), they even let me use it free for a day.

there we about 5 Bluetooth drivers. I tried two of them so far but device manager is still showing as unresolved. I'll try the rest when I feet out of my meeting.

 

thanks for all of your help. Will let you I know what happens

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Message 10 of 20 (254,705 Views)

Re: Mystery device (BCM20702A0) in Device Manager

please try the one here: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029104

 

cheers.


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