English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

1 Posts

01-09-2018

US

1 Signins

43 Page Views

  • Posts: 1
  • Registered: ‎01-09-2018
  • Location: US
  • Views: 43
  • Message 1 of 3

Need to reimage Lenovo T430, don't have installation disc

2018-01-09, 23:24 PM

I have a Lenovo T430 running Windows 7 Home Premium OA (64-bit). I am trying to reimage the laptop, but no longer have the installation disc. I have scoured the web and Lenovo frums to no avail. I don't understand why these cannot simply be available on the Lenovo site. After all, we've paid for the product, and Windows 7 is not that outdated. I have tried downloading from the Microsoft website, but receive the following message:

 

"The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."

 

I don't even need a physical disk; I simply need the ISO to reimage the laptop. Please advise.

Reply
Options

3305 Posts

12-11-2015

US

4173 Signins

46047 Page Views

  • Posts: 3305
  • Registered: ‎12-11-2015
  • Location: US
  • Views: 46047
  • Message 2 of 3

Re: Need to reimage Lenovo T430, don't have installation disc

2018-01-09, 23:35 PM

You should be able to order recovery media from Lenovo by calling Lenovo support at 877-453-6686      They will charge you a fee, however, but you will at least have the factory installation media.

Reply
Options

13 Posts

01-26-2017

US

25 Signins

202 Page Views

  • Posts: 13
  • Registered: ‎01-26-2017
  • Location: US
  • Views: 202
  • Message 3 of 3

Re: Need to reimage Lenovo T430, don't have installation disc

2018-01-10, 5:27 AM

I realize this won't help your problem, but I have learned from experience that every time we buy a thinkpad, first thing we do is call and order the recovery media. its usually free if you act quickly.

 

Also, if we downgrade (win 10 to win 7, for instance), we call back in a few days and order the other recovery media (whichever we couldn't order the first time). lenovo support can't let you get both in one call (that would be far too easy).

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save