English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

3 Posts

07-01-2018

US

5 Signins

51 Page Views

  • Posts: 3
  • Registered: ‎07-01-2018
  • Location: US
  • Views: 51
  • Message 1 of 6

New OEM 9-cell & 6-cell batteries causes laptop to suddenly shutdown with full charge

2018-07-01, 19:33 PM

Hello Everyone! :-)

 

This is my first time posting at this forum.  I have a Lenovo T520 laptop that is experiencing intermittent problem shutting down when I am trying out brand new 9-cell and 6-cell batteries that are fully charged.  Based on the seller instruction; they said to go into the bios to see if there is a battery resync option and/or charge the battery with the laptop powered off for a minimum of 10hrs before using the new battery.  I followed their instructions but the laptop continued to suddenly powered off while I am using it with a fully charged battery.  

 

Has anyone experiences similar issues and know of any troubleshooting method or fixes?  Of course I first naturally expects the battery to be bad, but I bought 2x 9-cell batteries, the seller then send me an additional 2 x 6-cell batteries because I am having problems with the 9-cell.  The 6-cell also resulted with the same symptom so I find it hard to believe that all 4 batteries are bad.  

 

Here is the info on the batteries I purchased:  https://www.ebay.com/itm/9Cell-Battery-for-Lenovo-ThinkPad-T410-T420-T510-T520-SL410-SL510-E420-E425-E520/332340680918?hash=item4d610c58d6%3Am%3AmxTncsLS8ToFpH5Z-urk9xw&var=541341766224

 

Thank you in advance for anyone that can help me to resolve this problem.

 

Best,

Vinh Le

Reply
Options

7703 Posts

01-13-2008

US

76821 Signins

2152378 Page Views

  • Posts: 7703
  • Registered: ‎01-13-2008
  • Location: US
  • Views: 2152378
  • Message 2 of 6

Re: New OEM 9-cell & 6-cell batteries causes laptop to suddenly shutdown with full charge

2018-07-01, 19:48 PM

Hello and welcome,

 

I can't say with certainty what is going on - but those aren't OEM (Lenovo) batteries.  They are unbranded generics from who-knows-where.

 

I'm always suspicious of non-OEM batteries and their internal control electronics.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

Reply
Options

3 Posts

07-01-2018

US

5 Signins

51 Page Views

  • Posts: 3
  • Registered: ‎07-01-2018
  • Location: US
  • Views: 51
  • Message 3 of 6

Re: New OEM 9-cell & 6-cell batteries causes laptop to suddenly shutdown with full charge

2018-07-01, 20:24 PM
Hi Z! Yes, I tend to agree with you here. :-) Worse case, I'll have to go look for genuine batteries which I am sure will be at a higher cost.
Reply
Options

364 Posts

05-28-2017

CA

476 Signins

3138 Page Views

  • Posts: 364
  • Registered: ‎05-28-2017
  • Location: CA
  • Views: 3138
  • Message 4 of 6

Re: New OEM 9-cell & 6-cell batteries causes laptop to suddenly shutdown with full charge

2018-07-01, 21:52 PM

try discharging the battery fully then charge it fully and see how that holds out

I own: T400 T500 X220 X230 all running Windows 10 Professional
Reply
Options

3 Posts

07-01-2018

US

5 Signins

51 Page Views

  • Posts: 3
  • Registered: ‎07-01-2018
  • Location: US
  • Views: 51
  • Message 5 of 6

Re: New OEM 9-cell & 6-cell batteries causes laptop to suddenly shutdown with full charge

2018-07-02, 5:58 AM
This is a great suggestion and as a matter of fact, I have been trying to do just that however, the laptop keep shutting off during battery use. :-)
Reply
Options

364 Posts

05-28-2017

CA

476 Signins

3138 Page Views

  • Posts: 364
  • Registered: ‎05-28-2017
  • Location: CA
  • Views: 3138
  • Message 6 of 6

Re: New OEM 9-cell & 6-cell batteries causes laptop to suddenly shutdown with full charge

2018-07-02, 18:50 PM

if the batery shut the machine down, there is definitely a problem and I would go to ebay and seek a refund

 

but I recall you have a some extra batteries on hand that also are problematic, suggests the batch are no good

 

I own: T400 T500 X220 X230 all running Windows 10 Professional
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save