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jeepville
Fanfold Paper
Posts: 17
Registered: ‎09-18-2008
Location: USA Indiana
Views: 9,184
Message 1 of 33

Newest Version of Finger Print Software Computer Name Invalid

Version 3.2.0.275 of the finger print reader software.  Everything was working fine before the udpate now it pops up a box after the finger swipe that says "Computer Name Invalid"  and it doesnt log you in.  I have to use my manual password to enter the computer.

 

Anyone else having the same problem or know of a solution? 

Guru
Posts: 906
Registered: ‎11-26-2008
Location: NO
Views: 9,163
Message 2 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

I have the same problem, but it doesn't happen after a restart. It only happen when i resume from standby (never tried hibernate).  If i restart the AuthenTec Fingerprint Service it's working fine until the next standby/resume. Since i use standby/resume all the time it's a bit annoying. I had a similar issue with the previous version of the fingerprint software, but it only happened sometimes. With the new version it happen every time i resume from standby.

Not sure why it happen....if there is some conflict with some other software i use, if it's because my computer is member of a domain and the account is a domain member, problem with the hardware or just a bug in the fingerprint software. I tried to uninstall, reinstall, delete the fingerprints and lot of other things without success. So i been looking for version 3.2.0.99 or 3.1.25.80, but for some odd reason Lenovo doesn't keep any of the previous versions available for download.

dwingenter
What's DOS?
Posts: 1
Registered: ‎11-27-2008
Location: Germany
Views: 9,136
Message 3 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

I can confirm your problem. Fingerprint Authentication was working fine (no problems at all) until update to the most recent version yesterday (3.2.0.275) though on a X301 Thinkpad.

I didn't change or update anything else. Meanwhile I tried to reinstall the software. No changes to the problem. After a reboot the authentiation works perfect but after a standby the same error message box appears (computer name does not exist)

 

It has to be a problem with the fingerprint software.

 

Does anybody have a resource where we can get some older release?

Message Edited by dwingenter on 11-27-2008 05:06 AM
Message Edited by dwingenter on 11-27-2008 05:06 AM
Guru
Posts: 906
Registered: ‎11-26-2008
Location: NO
Views: 9,117
Message 4 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

 

It took me some time to find the links, but i finally found it. Since it's to be found on the Lenovo/IBM download servers it's a shame Lenovo does not publish the link to download previous versions for those that have problem with the latest version. I know HP give you the option to download the previous version from their website.

 

Version 3.2.0.116 (64 bits version):

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7wf410ww.txt

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7wf410ww.exe

 

Version 3.2.0.116 (32 bits version):

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7wf110ww.txt

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7wf110ww.exe

 

Version 3.1.25.80 (64 bits Version):

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7vf424ww.txt

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7vf424ww.exe

 

Version 3.1.25.80 (32 bits Version):

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7vf124ww.txt

http://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7vf124ww.exe

 

 

gan

Message Edited by gan on 11-27-2008 04:24 PM
fredhipp
Fanfold Paper
Posts: 3
Registered: ‎10-03-2008
Location: Richmond, VA
Views: 9,096
Message 5 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

I am having the exact problem after my X301 resumes from sleep.  I wish Lenovo spent a little more time on quality control before releasing these drivers.  I am still waiting for a resolution to the Verizon WWAN and Access Connection problem, which makes connectivity using the WWAN a real pain.  Have heard nothing for well over a month even though the problem has received numerous postings in various forums.

Guru
Posts: 906
Registered: ‎11-26-2008
Location: NO
Views: 9,091
Message 6 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

@fredhipp

 

The solution for the fingerprint reader problem is to download version 3.2.0.116 using the link posted in this thread which is working much better then the latest version.

raynerw
Paper Tape
Posts: 2
Registered: ‎12-07-2008
Location: Melbourne, Australia
Views: 8,925
Message 7 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

I'm having the exact same problem here with a Thinkpad X200 Tablet, running Windows Vista 32 bit (not sure what edition).

 

I'm about to try the older software solution, will post back with results.

jbeecher
Punch Card
Posts: 5
Registered: ‎11-18-2008
Location: Fresno, CA
Views: 8,896
Message 8 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

I got my T400 (Vista 32-bit) to work properly again by downloading the newest version of the software, but instead of installing it 'over' the old version I uninstalled the old version of the software and uninstalled the fingerprint reader in Device Manager first.  This required a reboot, and then I installed the latest and greatest and have had no problems with the reader after waking the laptop from sleep, etc. since.  I guess the key is to 'cleanse' your system of all previous software, drivers, etc. before applying the newest version of the software.
Jim Beecher
ThinkPad T420s
Guru
Posts: 906
Registered: ‎11-26-2008
Location: NO
Views: 8,891
Message 9 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

@jbeecher

I tried a clean install of the latest version and manual cleanup, but still had the same problem with the latest version. The only solution for me is to use the previous version. I only had a problem after standby/resume though (never tried hibernate so maybe that's working fine).

raynerw
Paper Tape
Posts: 2
Registered: ‎12-07-2008
Location: Melbourne, Australia
Views: 8,829
Message 10 of 33

Re: Newest Version of Finger Print Software Computer Name Invalid

Installing the old software version worked for me!

 

Thanks! Smiley Very Happy

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