01-25-2012 03:44 AM
I intalled windows 7 32 bit and installed all the required drivers from lenovo website. But while installing HOTKEY INTEGRATION PACK an ERROR came in 'An error occurred while copying file mkrcfg.dll'---thus my ONSCREEN DISPLAY IS NOT WORKING,,,,
Please help me out.
Thinkpad t500 2055
Solved! Go to Solution.
01-25-2012 09:14 AM - edited 01-25-2012 09:15 AM
Remove the Hotkey-Features and install it new with "Run as..." - "Administrator".
Take care, that you meet the system/software requirements mentioned on the download page below the download link.
01-26-2012 09:55 AM
I unistalled entire hot key integration package and tried to install as u said 'run as administrator' still it did not work same error, "An error occurred while copying file mkrcfd.dll. Cannot copy file to destination directory. Click Retry to retry the operation or click Cancel to cancel."
01-27-2012 12:00 AM
Did you use the same package or did you use a new downloaded package? - I recommend the "download again" and extract it to a different directory from where you can try to install again.
What about 3rd party desktop-firewalls? If installed, remove them and try the hotkey-installation again.
02-02-2012 04:05 AM
Thank you for your reply.
How do I know whether my laptop is installed with 3rd party desktop firewall? I am using microsoft security essentials as an antivirus. Can you please help me?
02-02-2012 09:28 AM
"3rd party" means additional purchsed/installed firewall software.
02-02-2012 03:51 PM
02-06-2012 04:09 AM
I followed your instructions. The following are pacakages that Hot Key Integration includes:
Thinkpad Fullscreen Magnifier
Thinkpad System Interface Driver
Lenovo Auto Scroll Utility
Lenovo Patch Utility
Whenever I click Installation, Onscreen Display shows error that I alreadyy mentioned with two options Retry and Cancel. I really dont know what this problem is.
Thank your help.
03-04-2012 07:04 AM