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fci
Not applicable
Posts: 2
Registered: ‎12-03-2015
Location: Portugal
Views: 679
Message 1 of 7

One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

One of my USB  ports (the one in the right side) doesn't work anymore after I upgraded my OS to Windows 10. It can't detect any device, such as flashdisk, mouse, hard disk, etc. But the USB port in the left side work perfectly.
I made all the updates, including usb driver update, but still not working. And it was working before. Same happened to a friend with the same exact laptop model.
Anyone can help? Please.

ianw01
Not applicable
Posts: 97
Registered: ‎02-08-2011
Location: CA
Views: 687
Message 2 of 7

Re: One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

Is that is the port that provides charging when the PC is off but plugged in? I wonder if tinkering with power settings might help ...

fci
Not applicable
Posts: 2
Registered: ‎12-03-2015
Location: Portugal
Views: 661
Message 3 of 7

Re: One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

Wow! It worked. I turned off selective usb suspension both pluged to power and on batery... and the port is back on track! Thank you!!!

ianw01
Not applicable
Posts: 97
Registered: ‎02-08-2011
Location: CA
Views: 654
Message 4 of 7

Re: One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

Glad it helped!

sneci77
Not applicable
Posts: 3
Registered: ‎02-10-2019
Location: RO
Views: 182
Message 5 of 7

Re: One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

Hi,

 

Can you please explain me better how you solved the problem with your USB port,because I have the same problem on my Lenovo ideapad 720S-13IKB,on the right side usb port.

 

Thank you 

Kemme
Not applicable
Posts: 1
Registered: ‎02-11-2019
Location: DK
Views: 160
Message 6 of 7

Re: One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

sneci77
Not applicable
Posts: 3
Registered: ‎02-10-2019
Location: RO
Views: 136
Message 7 of 7

Re: One of my USB Ports doesn't work after upgrade to Win 10 - Lenovo Thinkpad T431s

Hi,

Thank you for your indication,but unfortunately the issue remain.I already tried to manage the USB port(wich not work) according your sent link,without any changes.

So,I don't know what happen, I changed also the windows in order to recover the problem without succes.No driver problem,what can be other?

 

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