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Davidmeyers
Paper Tape
Posts: 7
Registered: ‎02-26-2018
Location: ES
Views: 1,199
Message 1 of 14

Original battery not recognised as one.

Hello. I just bought an original 9cell off amazon for my T440P. The issue is that when I plug it in, it does not charge and displays an error message, something like "This battery is not lenovo original and will not charge, please remove". It came in a lenovo box and it is branded as lenovo. Is there any way this could be fixed or do I just have to return it? Thanks. 

Community SeniorMod
Community SeniorMod
Posts: 9,389
Registered: ‎01-01-2010
Location: US
Views: 1,194
Message 2 of 14

Re: Original battery not recognised as one.

There are lots of fake batteries around.  I'm guessing you bought one.  Return it.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Davidmeyers
Paper Tape
Posts: 7
Registered: ‎02-26-2018
Location: ES
Views: 1,148
Message 3 of 14

Re: Original battery not recognised as one.

and how can i know if it is original?
SeniorGuru
Posts: 2,719
Registered: ‎12-22-2008
Location: CA
Views: 1,146
Message 4 of 14

Re: Original battery not recognised as one.

Who did you buy it from? Can you post a link to the eBay listing?

__________________________________________________
Cheers... Dorian Hausman • ca.gif English community
X1C6, E470, Y900s, [R.I.P. X1C2, T430s, TPT2, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30]
Community SeniorMod
Community SeniorMod
Posts: 11,882
Registered: ‎06-06-2011
Location: RU
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Message 5 of 14

Re: Original battery not recognised as one.

The battery label photo might help to understand what's the battery exactly.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique hand-made config
ThinkPad 25 Special Anniversary Edition. #retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
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Do it well, worse becomes itself

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Davidmeyers
Paper Tape
Posts: 7
Registered: ‎02-26-2018
Location: ES
Views: 1,131
Message 6 of 14

Re: Original battery not recognised as one.

Davidmeyers
Paper Tape
Posts: 7
Registered: ‎02-26-2018
Location: ES
Views: 1,126
Message 7 of 14

Re: Original battery not recognised as one.

Just look for 57++ battery on amazon and it is that one.
Community SeniorMod
Community SeniorMod
Posts: 11,882
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Location: RU
Views: 1,125
Message 8 of 14

Re: Original battery not recognised as one.

The battery might be not Lenovo genuine. There is a contradictory information (minor though) as well as incorrect and missed information (significant enough) on the label.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique hand-made config
ThinkPad 25 Special Anniversary Edition. #retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

Communities:   English    Deutsche    Español    Portugues    Русскоязычное    Česká    Slovenská    Українська   Moto English

SeniorGuru
Posts: 2,719
Registered: ‎12-22-2008
Location: CA
Views: 1,121
Message 9 of 14

Re: Original battery not recognised as one.

That's not sufficient. Battery fakers can fake the sticker, although usually they make minor errors such as 

 

 

__________________________________________________
Cheers... Dorian Hausman • ca.gif English community
X1C6, E470, Y900s, [R.I.P. X1C2, T430s, TPT2, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30]
Davidmeyers
Paper Tape
Posts: 7
Registered: ‎02-26-2018
Location: ES
Views: 1,116
Message 10 of 14

Re: Original battery not recognised as one.

After x220forme message I guess the best is to follow your advice and return it.. What a shame, it has gone up in price since I bought it and know it feels just unfair... This is the link btwhttps://www.amazon.es/dp/B00FJA3KPS/ref=cfb_at_prodpg

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