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Wombat_ua
What's DOS?
Posts: 1
Registered: ‎05-02-2019
Location: UA
Views: 1,239
Message 1 of 28

Problem with eye caring mode

Hello
So i use eye caring mode, and lately i see glitches. Like i connect ma phone via usb port and the screen goes all blue, and then slowly goes back to normal
Does anybody know how to deal with this problem?
(Sry, english is not my first language)

Lenovo Staff
Lenovo Staff
Posts: 5,658
Registered: ‎10-29-2009
Location: NC
Views: 1,214
Message 2 of 28

Re: Problem with eye caring mode

I haven't heard this problem.  Do you ever see this problem another time, other than connect phone to USB port?

Vosanata
Paper Tape
Posts: 2
Registered: ‎10-14-2018
Location: BG
Views: 1,116
Message 3 of 28

Re: Problem with eye caring mode

I have the same problem. I connect USB and EyeCare resets itself. Also happens with bluetooth and around every 10-15 minutes. It's very annoyng! After some Lenovo updates EyeCare stopped working properly at all. I could not lower more than 3300K. It was okay in a way until it began just reseting itself. How can i fix this ? T470.

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 519
Registered: ‎03-11-2008
Location: CN
Views: 1,090
Message 4 of 28

Re: Problem with eye caring mode

We will investigate this issue.

amchbur
What's DOS?
Posts: 1
Registered: ‎05-17-2019
Location: IL
Views: 1,059
Message 5 of 28

Re: Problem with eye caring mode

Having simular problem. eye caring mode turns off by itself. my case no usb interaction.
I think sometimes it happens when I open a "very white" website or screen but not sure.
When I open the lenovo vantage and enter the hardware>visual it goes back to my defined settings (6000K).
I think it started in the last lenovo update.
I have P51 ThinkPad Win10

Faisal12
What's DOS?
Posts: 1
Registered: ‎05-25-2019
Location: SE
Views: 993
Message 6 of 28

Re: Problem with eye caring mode

I'm having the same problem. It started recently after the update I guess. When I open Vantage and goto the Audio/Video settings, Eye Care mode turns back on by itself.

P.S. Using X1C3

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 519
Registered: ‎03-11-2008
Location: CN
Views: 928
Message 7 of 28

Re: Problem with eye caring mode

We notice this issue, and would fix it in next release.

JohnTop
What's DOS?
Posts: 1
Registered: ‎05-29-2019
Location: ZA
Views: 880
Message 8 of 28

Re: Problem with eye caring mode

I am having the same issue on my ThinkPad t480s. Please fix!

LuisRv
What's DOS?
Posts: 1
Registered: ‎05-30-2019
Location: US
Views: 845
Message 9 of 28

Re: Problem with eye caring mode

I am having the same issues, what date is the update coming up?

Kirill8
What's DOS?
Posts: 1
Registered: ‎07-09-2019
Location: FI
Views: 518
Message 10 of 28

Re: Problem with eye caring mode

Same problem. T490. Usually it resets after sleep mode (when i open the lid and continue working

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