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Re: Problem with fingerprint reader after downgrade

After downgrading from Vista Business to Xp Professional I have some problems with my fingerprint reader.

 

The error message is: 0xe7210005 The user can't be registered. Didn't found fingeprint reader.

 

I have already installed the latest driver and fingerprint software but it doesn't work.

 

System Information:

 

T500 2055W2G Win XP Professional SP 3

 SMBIOS-Version: 2.4

 

Thx for your help

Message Edited by ProlSec on 02-17-2009 07:00 AM
Message Edited by ProlSec on 02-17-2009 07:00 AM
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Solution

Re: Problem with fingerprint reader after downgrade

I've had the conversion kit. I just installed the Win XP a second time and now it works

 

Thx for your fast reply!!

 

Cheers

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Problem with fingerprint reader after downgrade

Re: Problem with fingerprint reader after downgrade


wrote:

After downgrading from Vista Business to Xp Professional I have some problems with my fingerprint reader.

 

The error message is: 0xe7210005 The user can't be registered. Didn't found fingeprint reader.

 

I have already installed the latest driver and fingerprint software but it doesn't work.

 

System Information:

 

T500 2055W2G Win XP Professional SP 3

 SMBIOS-Version: 2.4

 

Thx for your help

Message Edited by ProlSec on 02-17-2009 07:00 AM
Message Edited by ProlSec on 02-17-2009 07:00 AM

 

Hi. Do you have the full set of 6 cds for XP or is it the conversion kit (2-3 cds). If it's the first than install XP on the formatted hdd. You can use gparted for that.

 

If it's option 2 than try to install Vista again and start the conversion process again. Should work.

 

Cheers

 

 

0
0
Solution

Re: Problem with fingerprint reader after downgrade

I've had the conversion kit. I just installed the Win XP a second time and now it works

 

Thx for your fast reply!!

 

Cheers

0
0

Was this solution helpful?

Your feedback helps us improve!

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