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Cpt_Slow
Serial Port
Posts: 12
Registered: ‎09-09-2011
Location: Germany, NRW
Views: 4,932
Message 1 of 3

Qualcomm Gobi 2000 disappeared from device manager (Windows 7 64-bit; T410s; 2904)

hi..

the device just disappeared ...

so i installed the new driver wich shall fix that problem : 7xwc48ww

 

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/7xwc48ww.txt

 

Qualcomm Gobi 2000 Wireless WAN Driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP - ThinkPad

<1.1.170/2.0.7.3>  (7XWC45WW)
 - (Fix) Fixed an issue where the Qualcomm Gobi 2000 HS-USB Modem 9205 device
         might disappear in the Device Manager.

but it does not help ... device is still gone ...

 

can anybody help ?

 

BR cs

JDay
Broadband 3G
Posts: 999
Registered: ‎01-06-2011
Location: Sacramento, CA
Views: 4,916
Message 2 of 3

Re: Qualcomm Gobi 2000 disappeared from device manager (Windows 7 64-bit; T410s; 2904)

Flash the latest BIOS to your system, even if you already have it. This fixed an issue I had with not being able to turn my Gobi on.

jamesnb
Punch Card
Posts: 55
Registered: ‎05-19-2010
Location: LA
Views: 4,894
Message 3 of 3

Re: Qualcomm Gobi 2000 disappeared from device manager (Windows 7 64-bit; T410s; 2904)

Cpt_Slow,

I have had exactly the problem that you had. However, in my case, it was the hardware failure and I have had it replaced by Waranty.

 

Before you bring in however, do the followings:

 

1/ Flash you BIOS to latest firmware

2/ Disable and then, Enable again all Wireless Radio from BIOS setting

3/ Uninstall/Reinstall: Access Connection/Integrated Hotkey Feature/PowerManager/Gobi2000 Driver + BootCode

 

Remember to use something like RevoUninstaller to remove all residual piece of Registry, files, etc... Then use CCleaner to decrap those again!

 

At the end, if it does not show up in Device Manager, you can be sure it is hardware failure. I got mine replace just about 1 week ago!

 

Goodluck!

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