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bob_mcc_ct
Blue Screen Again
Posts: 2
Registered: ‎02-04-2013
Location: Redding, CT
Views: 682
Message 1 of 5

Qualified ThinkPad repair shop on Upper West Side of Manhattan -- or Midtown.

My son has a three year old ThinkPad that has been giving him problems for a couple months.  The tech helpers at Columbia University recommended he take it to Best Buy for repairs.  He had been getting a Fan error report when he started the laptop but they said it was really a bad disk drive which they replaced.  He still gets the Fan error message and has no idea where to go to get the laptop fixed.  I wonder who Lenovo uses for warantee repairs in this area?  Any help is greatly appreciated.

Community SeniorMod
Community SeniorMod
Posts: 10,190
Registered: ‎01-01-2010
Location: US
Views: 674
Message 2 of 5

Re: Qualified ThinkPad repair shop on Upper West Side of Manhattan -- or Midtown.

If it is under warranty, you can always use the depot. I find that it is just as fast as taking it to a repair shop. Call 1-800-426-7378

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
bob_mcc_ct
Blue Screen Again
Posts: 2
Registered: ‎02-04-2013
Location: Redding, CT
Views: 672
Message 3 of 5

Re: Qualified ThinkPad repair shop on Upper West Side of Manhattan -- or Midtown.

I should have stipulated--warranty has expired.

Guru
Posts: 7,626
Registered: ‎11-23-2007
Location: USA
Views: 653
Message 4 of 5

Re: Qualified ThinkPad repair shop on Upper West Side of Manhattan -- or Midtown.

Lenovo uses their own contractors. I don't believe that there's an aunthorised repair center in NYC.

 

Don't take the laptop to Best Buy, though...they're usually clueless about ThinkPads.

 

The closest shop that I'm aware of is in Long Island. PM me for info if that works for you.

 

Good luck.

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
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MisterBill99
What's DOS?
Posts: 1
Registered: ‎07-08-2015
Location: New York
Views: 345
Message 5 of 5

Re: Qualified ThinkPad repair shop in Midtown Manhattan

I'm also looking for a repair shop for my son's machine (T500, I believe, 2+ years out of extended warranty). He's on East 32nd Street and I found New York Computer Repair and LaptopMD near him around 34th Street. His machine has a broken hinge and it won't close, so shipping to Lenovo would be difficult, even if we were willing to pay them to fix it. I figure with these places walking distance from him, he can put the machine in a box and carry it in the open state.

 

Does anyone have experience with either of these places or someplace better? They both seem to get good reviews on Yelp.

 

OP -- what did your son end up doing?

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