02-14-2018 06:34 PM
I clicked on "Lenovo - Factory Recovery Disks", and I received a failure notification set forth in the attached JPG file. The <recovburncd> text file will be sent in a following message. Any ideas?
02-14-2018 07:24 PM
The Create Factory Disks utility is designed to run only once. The message, as well as the message in the log file at 21:14:41, are saying that someone has already done that.
[I agree it's a silly restriction because once you create the media you can clone it as many times as you want. Indeed I usually make a backup copy in case one of the media fails.]
What can you do? There is a way to reset the flag. I'm not sure if we're allowed to discuss that in this forum so I'll just observe that Google will be a great help
02-15-2018 10:21 AM
I apologize for being such a dunce. Frankly I've never had to create any kind of recovery disks on any system so far, and thus don't know what is supposed to result from the process.
Your suggestion was pursued and I discovered and successfully implemented the correction.
Accordingly, I was able to initate the "Lenovo - Factory Recovery Disks" option. I directed it to a 32 Gb Flash Drive. However, all that was generated were 3 small files, 2 in a Boot directory. Is this all that was supposed to be created?
(There was one warning message that I failed to record, and could duplicate it if this is important.)
I expected a large backup. But maybe all it did was point to the Lenovo Recovery partition. Very confusing ...
02-15-2018 11:12 AM
From the log you provided above it seems your recovery partition is drive W:.
1. Is that correct?
2. Is there data in that partition? There should be several GBs.
3. What OS was installed on the system when it was new?
4. Is that the same version as what's running now?
02-15-2018 11:32 AM
1. Correct. I changed the letter to W: since Q: is my standard drive letter for USB External Drives (for backups).
2. According to Explorer, there is 12.03 Gb.
3. Though I gather the T540p is no longer in production, I purchased it new last month. Windows 7 Pro SP1 is installed, and thus must have been the original OS.
4. I haven't upgraded the OS but have updated it w/ the later fixes and such.
(FYI, the main reason for trying to obtain the recovery media is the possible need to reinstall 7 if I have to reformat the hard drive, in order to install two OSs that might prefer CHS to LBA partitioning. I'm not sure yet of the exact geometry on the drive, nor whether there will be a problem, but just want to have this ability if necessary.)
02-15-2018 11:34 AM
As a brief update to my reply, if the change in drive letter is a problem, I suppose I could temporarily change it back - I guess, from the material I have read recently, Q was the original drive letter - create recovery disks, and then change it back again.
02-15-2018 11:37 AM
As a further brief reply, I searched through the Lenovo site as part of my registration of this machine today (apparently I hadn't done this previously) and discovered its "Rescue and Recovery 4.52" software. I've downloaded but done nothing yet w/ it.
02-15-2018 01:49 PM
Yes, I did discover the command to reset the counter. The process then started. However, it returned an error message of:
"Unable to find files for recovery media".
After your message I went back and reset the counter. I also went to Disk Management to change the drive letter for the Lenovo Recovery partition to Q:, speculating it was looking for those files there. And I started the process again, but it returned the same error.
Now, maybe, a reboot is necessary to let the system recognize the drive letter change; I'll later try this and see if it has any effect. Opening DFSee, however, and looking at the drive designations showed that the partition is now shown as Q:; so I dunno ...