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rasplc
Paper Tape
Posts: 1
Registered: ‎12-07-2010
Location: St. Paul, MN
Views: 337
Message 1 of 1

Rescue Files Issue - "Access Denied" for App Data

Hello - just joined and have had a Lenovo T500 running Windows 7 for less than a year. 

 

Currently, I am attempting to rescue all of my files through the Rescue and Recovery space that I access through pressing F11 during startup.  My computer will not startup due to a potential hardware issue (another issue entirely), so Rescue and Recovery is the only screen I am able to access, other than BIOS screen.  I have attached a external HDD via USB to my Lenovo to "rescue" all of my files and data.  When copying all of the C drive over, I continually get an error message of "access denied" for "App Data" under my user profile (password protected user account). 

 

Is there a way through Rescue and Recovery to rescue App Data under my user profile even if it is password protected? 

 

I plan to do a system restore once all files/data is copied to address the other issue I am encountering, which is most likely a hardware issue.

 

Thanks for the help!

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