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sbs101
Fanfold Paper
Posts: 16
Registered: ‎02-23-2011
Location: Germany
Views: 702
Message 1 of 8

Sleepmode (S3) fails after update of Intel ME Firmware

Last week I updated the Intel Management Engine Firmware on my T420s to Version 7.1 because it was declared urgent (I guess it fixes the commonly known vulnerability in the Intel ME).

 

Now there seem to be some problems with it and/or the bios. I observe two effects:

 

-When rebooting the laptop it powers off shortly, starts again, but doesn't find the SDD. You have to switch the laptop off completly and switch it on again to get it to work again.

 

- When the laptop should go to sleepmode (S3) (i.e. by closing the lid), it simply turns off completly. Hiberation mode (S4) still works.

 

The laptop is a T420s with Windows 7 64bit, all the Windows patches, BIOS 1.43 and Powermanager 6.68.12.

 

In the windows event log I get the following warnings (Source: ACPI, Event-ID: 15)

: Der eingebettete Controller (EC) hat Daten zurückgegeben, als keine Daten angefordert wurden. Möglicherweise versucht das BIOS, auf den EC zuzugreifen, ohne mit dem Betriebssystem zu synchronisieren. Diese Daten werden ignoriert. Es ist keine weitere Aktion erforderlich. Sie sollten jedoch den Computerhersteller nach einem aktualisierten BIOS fragen.

 

Guru
Posts: 1,952
Registered: ‎02-27-2012
Location: US
Views: 676
Message 2 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

Hi,

 

I'm checking the support site of the T40s.

http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t...

 

Just in case. Do you want to give it a try first to:

1) Update BIOS to 1.49

2) Update Power Management to 6.68.13.

 

Also check the Windows "Power Options" and check that by any chance the "Close lid behavior" was not changed on Windows.

 

Regards












Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic" 
Wil Wheaton
Remember: Your Friend Wil Declares....
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sbs101
Fanfold Paper
Posts: 16
Registered: ‎02-23-2011
Location: Germany
Views: 672
Message 3 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

Thanks for your answer, but I have the most recent versions of both BIOS and Power Management:

- For my T420s the BIOS version 1.43 is the most recent one from 26.10.2016 according to the list of drivers available (I guess you looked for the T420)

- The latest Power Management version is announced as Version 6.68.13 in the download section, but once you install it, it claims to be 6.68.12 (and even the readme file only shows version history up to 6.68.12 rev. 04)

Guru
Posts: 1,952
Registered: ‎02-27-2012
Location: US
Views: 669
Message 4 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

Hi

 

Yes, you are right, I was looking at the wrong model.

This is the one for the T420s

 

What about the closing lid behavior on Windows 7 Power options. Is is configured right?

 

Regards












Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic" 
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Kudos" for Ego Boost !!


 

Guru
Posts: 1,952
Registered: ‎02-27-2012
Location: US
Views: 667
Message 5 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

Hi

 

My last ideas will be:

1) Unsintall the power management drivers and install it again. Check if something go improved.

2) Also Uninstall and install again the Intel chipset driver.

3) As last resource I will try to check for updated driver with DriverEasy, but that is not supported by Lenovo, and can be more under your own risk.

 

After that I run out of ideas.

 

Regards












Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic" 
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Kudos" for Ego Boost !!


 

Ronar
Fanfold Paper
Posts: 4
Registered: ‎07-16-2017
Location: HU
Views: 569
Message 6 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

Hi,

 

Try to downgrade Intel ME firmware to earlier version. (I used this 7.1.52.1176    83RF40WW)

https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/83rf40ww.exe

This helped me on my T420.

The same update file will be used on T420 and T420s.

 

Support models     ThinkPad T420, T420i, T420s, T420si
                   ThinkPad T520, T520i
                   ThinkPad W520
                   ThinkPad X1
                   ThinkPad X1 Hybrid(*1)
                   ThinkPad X220, X220i, X220 Tablet, X220i Tablet
GSA
What's DOS?
Posts: 1
Registered: ‎01-06-2017
Location: IN
Views: 505
Message 7 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

I had the same problem for more than a week.

This works.

Thanks.

 

sbs101
Fanfold Paper
Posts: 16
Registered: ‎02-23-2011
Location: Germany
Views: 496
Message 8 of 8

Re: Sleepmode (S3) fails after update of Intel ME Firmware

Thanks for trying and succeeding.

This tells me (1) that the problem is really coming from the ME firmware update and not from something else and (2) that this solution is not really an option (as the firmware update is a security update, so reverting it might leave the computer unprotected). I guess this is something Lenovo has to fix.

 

BTW: The entries to the log file I mentioned above are not caused by this issue but by the fan control software I am using.

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