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kektex
What's DOS?
Posts: 1
Registered: ‎11-08-2018
Location: US
Views: 87
Message 1 of 1

Strange defect in the screen of my brand new T580

I bought a T580 with the 4K screen in June 27. Right after I received the laptop I had to leave for work in another country. About 3-4 days after leaving the country I noticed that there are a couple of defects on the screen. But the worst one is right on the address bar, which is really annoying. See the image below (sorry for the quality, that's the best I could do). They're like a dark "stain" right below the surface of the screen.

 

I've tried to overlook this, but you know how it works, you can't "unsee" it and it's really sad that a brand new laptop would have these defects right on the screen. 

 

What are my options with this? I bought the laptop in the US, but I'm not so sure if this can be fixed where I am now (Venezuela).  I'm going to the US for a week in December, but:

  1. I don't know if this can still be fixed under warranty
  2. If this can get fixed in under a week.

 

 IMG_20181108_183038478_1o.jpg

 

 

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