Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Blue Screen Again
Posts: 2
Registered: ‎04-29-2011
Location: Illinois
0 Kudos

T 410 (2537) LCD cracking issue?

         At the end of last year we purchased just over 330 T410 laptops. In 6 months we have had 13 with cracked LCDs. I can say that 2 where caused by the users. Pen left on one units keyboard and there was a dropped unit with scratches on the corner were visible. If this continues we will end up with 26 units per year getting mysterious cracke. We did not experience these problems with the Dell D620/D630 series we had for 4 years prior to the T410.

  One of our users claimed that the support tech at IBM told him that the LCDs could not support high temperature variations. No details as to what these variations are. We are nationwide so each area will have a variety of temps.

  I remember back about 4 years ago watching live demos by IBM reps that would stand on the laptops and pour water in the keyboard. The units looked tough. Has something changed? The specs looked reallty good when we were comparing manufacturers last year.

 

  Anybody else experiencing a high failure rate of unexplainable cracked LCDs ?

Thanks

Guru
Posts: 8,986
Registered: ‎12-26-2009
Location: Vancouver
0 Kudos

Re: T 410 (2537) LCD cracking issue?

Are they T410 or T410s machines?
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen
Highlighted
Blue Screen Again
Posts: 2
Registered: ‎04-29-2011
Location: Illinois
0 Kudos

Re: T 410 (2537) LCD cracking issue?

T-410

TYPE 2537-Z13