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Serial Port
Posts: 22
Registered: ‎11-20-2009
Location: Portugal
Message 1 of 5 (443 Views)

T400 Ultrabay DVD - not recognized

[ Edited ]

Hallo there,

 

my Ultrabay DVD strikes. It cannot be ejected anymore and doesnt recognize CDs, although it is recognized in the Device Manager....

 

Any idea whats wrong ? ... or is it time to buy a new Ultrabay DVD Smiley Sad ... Its only 2 years old.

 

Best

Posts: 21,009
Topics: 128
Kudos: 1,271
Solutions: 1,356
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 2 of 5 (431 Views)

Re: T400 Ultrabay DVD - not recognized

take the ultrabay drive out and then insert it.

This problem can be either due to the ultrabay drive failing, or the connector (or motherboard) that connects to the ultrabay drive that is causing the problem.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Serial Port
Posts: 22
Registered: ‎11-20-2009
Location: Portugal
Message 3 of 5 (428 Views)

Re: T400 Ultrabay DVD - not recognized


lead_org wrote:
take the ultrabay drive out and then insert it.

I did this already, the question is how to find out whats the problem...

Posts: 21,009
Topics: 128
Kudos: 1,271
Solutions: 1,356
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 4 of 5 (422 Views)

Re: T400 Ultrabay DVD - not recognized

it is hard to diagnose the problem, unless you have another ThinkPad.

As ejecting the tray by pressing the ejection button is a hardware based, so it can't be really be software.

So the problem can either be the tray itself or ultrabay connection etc. You can have a look to see whether the hardware connections are clean and without any sort of objections (i.e. dusts, dirt, etc).
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Guru
Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 5 of 5 (416 Views)

Re: T400 Ultrabay DVD - not recognized

Can you eject it using a paper clip in the eject hole?
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