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svchw
Blue Screen Again
Posts: 5
Registered: ‎12-09-2008
Location: Virginia, US
Views: 20,404
Message 1 of 13

T400 sleep mode problem

Hi, I got my new T400 last week, prett happy. However, I found an annoying problem with T400 entering sleep mode. Randomly, it fails to go into sleep mode. It just hangs there with no response at all from keyboard and mouse, the "sleep moon" light doens't turn on either. I have to hold the power button to forcely shut it down and reboot. Quite annoying.

 

I did some research on this forum, somebody suggested reinstall the Power Manager and its driver, I tried that and the problem remains. BTW, My video driver is also up to date.

 

Then I called Lenovo/IBM Atlanta support team, and was told to try to update my BIOS. So I preceeded with that too. Because I have Vista64, I have to download an iso image and burn a bootable CD with Roxio Creator (preinstalled on T400), and changed the BIOS startup sequence to boot from the internal CD drive. Somehow, T400 couldn't boot from the CD I burned with the BIOS update iso image. So I am back to suqare one.

 

Someone in this forum also suggested it might be a motherboard problem, but the tech rep I talked with didn't mention that.

 

Any suggestions on this sleeping mode issue? Or if you could help with the bootable CD with BIOS update? Thanks in advance!

 

(The BIOS update iso image is here: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70351)

svchw
Blue Screen Again
Posts: 5
Registered: ‎12-09-2008
Location: Virginia, US
Views: 20,369
Message 2 of 13

Re: T400 sleep mode problem

Any suggestions? Thanks!
ukkuz
Punch Card
Posts: 22
Registered: ‎06-07-2008
Location: Dubai
Views: 20,208
Message 3 of 13

Re: T400 sleep mode problem

Hi,

 

Even I am facing the same issue, I updated the BIOS with the new version. And yea its true that it works if I press Fn button within like 30 minutes. But longer the standby time, the macine does not boot, it just hangs. I updated the power management driver + power manager with a newer version available.

 

It does seem like an OS issue, something to do with the power manager. Hope lenovo will soon be fixing this issue

 

ZuhaZ 

Man deals and God stacks the decks
Community SeniorMod
Community SeniorMod
Posts: 7,081
Registered: ‎01-13-2008
Location: US
Views: 20,166
Message 4 of 13

Re: T400 sleep mode problem


@svchw wrote:
...

 

Then I called Lenovo/IBM Atlanta support team, and was told to try to update my BIOS. So I preceeded with that too. Because I have Vista64, I have to download an iso image and burn a bootable CD with Roxio Creator (preinstalled on T400), and changed the BIOS startup sequence to boot from the internal CD drive. Somehow, T400 couldn't boot from the CD I burned with the BIOS update iso image. So I am back to suqare one.

 ...

 

Any suggestions on this sleeping mode issue? Or if you could help with the bootable CD with BIOS update? Thanks in advance!

 

(The BIOS update iso image is here: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70351)


Sorry, I have to ask the usual iso burn question: are you burning it as a file, or as an image?  If your cd is readable under windows (or whatever) and has a file on it called xxx.iso, you probably used the wrong burn option.

 

No offense, but this is the usual problem.  If you are already handling this, sorry about the noise...

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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lnlxs
Fanfold Paper
Posts: 11
Registered: ‎01-16-2009
Location: Rochester,ny,usa
Views: 20,081
Message 5 of 13

Re: T400 sleep mode problem

I agree with zoltanthegypsy. Maybe you burned the CD by a wrong way . Even you have a 64bit-vista, your PC should have the ability to boot with a Dos-CD.

 

Iso is a image file. You can not burn it by the common way.

 

I had never used Roxio Creator before. But I know there is a "Burn Image File" option in Nero(another burning software) . You can only use this option to burn a ISO file . If you just add the iso file into the root directory of the disc and burn it , you can not boot the computer with this CD.

 

I think Roxio should have the same option, or you can burn the CD with other PC which has Nero.

Retired Guru
Posts: 433
Registered: ‎12-26-2008
Location: Sweden
Views: 20,046
Message 6 of 13

Re: T400 sleep mode problem

With the preinstalled Roxio on the T400/500, when you doubleclick on an iso file it comes up with the right options -- just insert a cd and click burn.

T500: Vista 32, 2.8GHz, 4GB RAM, 15.4" 1680x1050, 500GB 7200rpm, ATI Radeon HD3650 + Intel 4500MHD. T42: XP, 1.7GHz, 2GB RAM, 14.1" 1024x768, 250GB PATA, ATI Radeon 7500.

crash1977
What's DOS?
Posts: 1
Registered: ‎01-25-2009
Location: Montreal
Views: 19,996
Message 7 of 13

Re: T400 sleep mode problem

Hi,

 

I had the same problem. I solved it by going into my BIOS under "Security" and setting the Security Chip to "ACTIVE"  - for whatever reason my was set to "Inactive". 

 

Since the change sleep has worked 100% of the time.

 

 

LuisGuajardo
Paper Tape
Posts: 6
Registered: ‎03-03-2009
Location: Matamoros, Mexico
Views: 19,126
Message 8 of 13

Re: T400 sleep mode problem

i have the same issue...  we bought only Lenovo.... we have T40, T42,T60, T61, Laptops  and right now we only have two T400.... (the most newers)

 

this error happend randomly in both Laptops.....

 

we use Win XP pro...

i download all the security patchs in microsoft update and all updates form Lenovo...(bios, drivers... etc..)

 

 

but i dont fix this issue yet...

 

 

any idea?

 

sudhirks
Fanfold Paper
Posts: 2
Registered: ‎02-02-2009
Location: bangalore
Views: 15,433
Message 9 of 13

Re: T400 sleep mode problem

You should update the latest power management driver,  or  

run the system update utility  which will automatically install the windows critical patches as well as all the device drivers. 

jason111neo
Ctrl-Alt-Del
Posts: 77
Registered: ‎03-14-2009
Location: Singapore
Views: 14,658
Message 10 of 13

Re: T400 sleep mode problem

I had the same problem but with the sleep moon turned on and the battery light on, nothing else. But after that i realize i have been pressing the power button to wake it up --> this does not work. I tried using the fn+f4(to wake ir up) and it works everytime

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