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sgardner
Paper Tape
Posts: 2
Registered: ‎07-23-2009
Location: USA
Views: 391
Message 1 of 2

T400 will not erase data from a CD-RW that contains data

Model :T400

Machine Type : 7417-CT0

CDROM : HL-DT-ST DVDRAM GSA-U20N

OS : Windows XP Pro, SP_3

 

I have a new T400 and recently found out it will not erase data from a CD-RW disk.  I have tried three different programs (including Windows XP feature) and all fail.  Everything I've found on the internet seems to indicate the hardware needs a firmware update.  I ran the CDROM firmware update utility on the Lenovo support site and it indicated my firmware is up to date (level = HX12).

 

I was able to take the same CD-RW disk (which is full) to another (much older) computer and erase all the data on the disk using the procedure outlined here : http://support.microsoft.com/kb/306641.  Using the other computer, I was also able to erase the disk using the other two programs I have installed on my T400.  This seems to indicate there's nothing wrong with the CD media.  I have no other issues with the CDROM -- it reads all CDs fine.

 

I think this is a problem with the hardware and until it's fixed I can only use a CD-RW once.

 

What can I do to have this problem resolved?

sgardner
Paper Tape
Posts: 2
Registered: ‎07-23-2009
Location: USA
Views: 388
Message 2 of 2

Re: T400 will not erase data from a CD-RW that contains data

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