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whitejeepxj
What's DOS?
Posts: 2
Registered: ‎10-26-2016
Location: CA
Views: 423
Message 1 of 3

T410 Bitlocker issues

Hi guys,

 

Trying to get Bitlocker working on a t410. The bios is enabled for TPM and the drivers are installed. When trying to enable Bitlocker i'm getting a message saying:

 

A TPM module must be present on this computer but a TPM module was not found.

 

Any ideas?

 

Thanks,

Mike

Lenovo Staff
Lenovo Staff
Posts: 4,945
Registered: ‎10-29-2009
Location: NC
Views: 382
Message 2 of 3

Re: T410 Bitlocker issues

What version of Windows are you using?  Windows 7, 8, or 10?

From Windows, run tpm.msc.  What happens?

whitejeepxj
What's DOS?
Posts: 2
Registered: ‎10-26-2016
Location: CA
Views: 363
Message 3 of 3

Re: T410 Bitlocker issues

Windows 7.

 

I figured out the issue. I was pushing too many drivers via the task sequence and the TPM was being installed under system in device manager with TPM 1.0 and not under security devices with TPM 1.2

 

 

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