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10-26-2016

CA

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T410 Bitlocker issues

2016-10-26, 14:27 PM

Hi guys,

 

Trying to get Bitlocker working on a t410. The bios is enabled for TPM and the drivers are installed. When trying to enable Bitlocker i'm getting a message saying:

 

A TPM module must be present on this computer but a TPM module was not found.

 

Any ideas?

 

Thanks,

Mike

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6083 Posts

10-29-2009

NC

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Re: T410 Bitlocker issues

2016-10-31, 13:36 PM

What version of Windows are you using?  Windows 7, 8, or 10?

From Windows, run tpm.msc.  What happens?

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2 Posts

10-26-2016

CA

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Re: T410 Bitlocker issues

2016-11-02, 12:48 PM

Windows 7.

 

I figured out the issue. I was pushing too many drivers via the task sequence and the TPM was being installed under system in device manager with TPM 1.0 and not under security devices with TPM 1.2

 

 

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