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Token Ring
Posts: 26
Registered: ‎10-15-2008
Location: SB
0 Kudos
Accepted Solution

T410 Can't Enable TPM Security Chip 2539-CTO

I have a T410 (2539-CTO) and I can't find a way to enable the Security Chip in the BIOS.  On the BIOS "Security Chip" page, it shows that the "Current setting" is inactive.  However, the option to "[Enter]" to change settings is greyed out.

 

I was under the impression that all T410's should have the security chip built in. Is this not the case?  Or is something wrong with this unit?

Token Ring
Posts: 26
Registered: ‎10-15-2008
Location: SB
0 Kudos

Re: T410 Can't Enable TPM Security Chip 2539-CTO

I called Lenovo support and they are sending someone to install a new motherboard on Monday. I also found another thread on here with the same problem:  

http://forum.lenovo.com/t5/T400-T500-and-newer-T-series/T410-2537-9UG-Missing-TPM-chip/m-p/354455

 

Looks like there was a manufacturing issue.