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rrst410
Blue Screen Again
Posts: 2
Registered: ‎12-05-2013
Location: Brazil
Views: 539
Message 1 of 4

T410 Keyboard dying little by little

Hi guys,

My first post on the Lenovo Community forum, so I´ll be brief as not to risk doing something wrong .. :-)

I have a T410 mainly for work, and It has been solid rock for 3 year.

I have spilled a couple of drops of soda at the keyboard (not an specific area... :-)) but no problem at the time. I turned it off instantaneously and tried to dry it off with a air blower.

Seemed to do OK for the first day, but now , every day that goes by, it looses a hand full of keys at the keyboard. First day were space, B, N, the arrow keys and the power button. Next day C, D, mic button, control and del... And it goes on.

Any advices?

Exchange part already?

Thanks !!!

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 533
Message 2 of 4

Re: T410 Keyboard dying little by little

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that a few keys in the keypad of your Lenovo ThinkPad T410 is not working properly.

 

Check if the keys are working in different applications. Some keys such as the function keys F1 through F12 will not work with every program. An easy way to test this is to open notepad or other word processing program and trying the key. Try getting into safe mode and see if the keys work. Remove the key from the keyboard and clean it. In some situations dirt, hair, dust, etc. can obstruct keys causing them not to work.

 

Please try to get into BIOS mode and see if the keyboard is working there. Tap F1 key while system shows the Lenovo logo to get into BIOS.

 

1. If you are able to use the keyboard in BIOS, it could be a software issue. I would recommend in that case to do a System Restore which will revert the settings in your system to a previous time.

2. If keyboard doesn’t respond in BIOS as well, I strongly suggest you to contact our technical support for assistance.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Best Regards,

Mithun.



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rrst410
Blue Screen Again
Posts: 2
Registered: ‎12-05-2013
Location: Brazil
Views: 522
Message 3 of 4

Re: T410 Keyboard dying little by little

Hey Mithun,
Many thanks for you rquick answer !
Will definitely try everything you said, although I´ve already tried some of it, like cleanning, and even disassembling the keyboard and cleanning from behind it (which has proven to be no use...).
As soon as I have this done I´ll gte back.
Thank you!
Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 507
Message 4 of 4

Re: T410 Keyboard dying little by little

Hi,

 

Sure. Let me know the happenings so that I can guide you further!

 

Regards,

Mithun.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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