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roterstern23
Blue Screen Again
Posts: 4
Registered: ‎06-25-2014
Location: Germany
Views: 887
Message 1 of 6

T410 - Keyboard problems after Windows 8.1 upgrade

Hi to all!

Recently i'm facing huge problems with the keyboard of my T410.

 

The Laptop shuts down when I press "Alt Gr", if I press shutdown - the screen spins several times before shutting down, if I use the arrow-keys the screen also flips, the normal letter-keys won't work at all. Every pressed Button makes a little beepsound.

 

The scrolling-funktion on the touchpad doesnt work either.

 

Using an USB-Keyboard / Mouse, I have no problems at all.

 

I have installed the latest drivers and bios-update.

 

This problem is there after I upgraded windows 8 to windows 8.1. All windows-updates have been made.

 

Do you have any tips to use my Laptop as a laptop again? At the moment I have a small desktop PC as the laptop won't work without usb-keyboard and muse.

 

I looking forward to your replies. Best regards

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 857
Message 2 of 6

Re: T410 - Keyboard problems after Windows 8.1 upgrade

Did you perform an in-place upgrade to Windows 8.1?

Can you re-run ThinkVantage System Update and have it update your drivers?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
roterstern23
Blue Screen Again
Posts: 4
Registered: ‎06-25-2014
Location: Germany
Views: 849
Message 3 of 6

Re: T410 - Keyboard problems after Windows 8.1 upgrade

I don't no what in-place means but I installed the Upgrade to 8.1 via the Windosw Store on a running Windows8 system.

 

I just re-ran System Update in the latest version, checked windows updates, checked the drivers via the lenovo support page manually, latest bios...but still doesnt work.

 

In the Windows 8.1 Tested System List from the lenovo homepage which I just found is the T410 not listed. So I assume it could be a compatibility problem.

 

Back to Win8?

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 833
Message 4 of 6

Re: T410 - Keyboard problems after Windows 8.1 upgrade

Do you have a non-standard (non-US) keyboard? Is the keyboard locale set to the proper one in Windows?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
roterstern23
Blue Screen Again
Posts: 4
Registered: ‎06-25-2014
Location: Germany
Views: 819
Message 5 of 6

Re: T410 - Keyboard problems after Windows 8.1 upgrade

yes its non-us (german). the keyboard language is set to german.

 

its not only the normal keys (letters) - when i press the on/off-button it used to shut down the laptop - now it beeps, turns the screen twice and then shuts down.

roterstern23
Blue Screen Again
Posts: 4
Registered: ‎06-25-2014
Location: Germany
Views: 771
Message 6 of 6

Re: T410 - Keyboard problems after Windows 8.1 upgrade

Problem solved. Hardware problem which correlated with the win8.1 upgrade. New keyboard is ordered. Thanks for help.

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