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5 Posts

08-23-2010

MD

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T410 Shuts down unexpectedly

2010-09-04, 14:56 PM

 

My brand new T410 has shut down twice unexpectedly with no warning whatsoever--there was no blue screen error at all. I haven't been able to find many other posts about the T410 having these problems--I have seen many posts about the T400 doing this--so I'm going to document my efforts at fixing this here in the hopes that it will help others.


Some background on my system: I purchased my T410 about a month ago.  

  HARDWARE:

   Intel Core i5-520m processor

   4 GB of RAM

   Intel Graphics Media Accelerator 5700MHD

   250 gb 5400 rpm hard drive

   9 cell battery

   ThinkPad bgn Wireless

 

  SOFTWARE:    

    As soon as I got the computer I uninstalled the Windows 7 base, and installed my own copy of Windows 7 Ultimate. I then installed all drivers through Windows Update.

 

Context of when the problem occurred:  

  Both times I had been surfing the net for a few hours, not doing anything that would tax my system. I was connected to the internet wirelessly, was using the battery to power the system, but I had plenty of power left.

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5 Posts

08-23-2010

MD

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  • Message 2 of 31

Re: T410 Shuts down unexpectedly

2010-09-04, 15:02 PM

The first thing I did to resolve the problem was google it. There were a few people that said incompatible drivers might cause an issue. I figured I was fine: I run Windows Update religiously, and so I should have all the updated drivers.

 

I then contacted Lenovo Customer Support. I was told that I should install Thinkvantage System Update to see if there were drivers that needed to be installed. I installed it, and it found around five drivers that needed to be updated. I then updated them.

 

That happened last night, and my computer has been running fine since. If I have any more problems, I'll be sure to post them here.

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1 Posts

10-01-2010

Philadelphia, PA

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  • Message 3 of 31

T410 random shut down issue

2010-10-01, 20:03 PM

Regarding this T400 "random shutdown" thread: http://forum.lenovo.com/t5/T400-T500-and-newer-T-series/T400s-random-shutdowns/td-p/144056

 

The T410 models seems to be experiencing this same issue as well.

Model 2516ADU.

 

The Lenovo Rep said on Page 58 of the above thread that the T400 problem was due to a "voltage regulation component" on the board itself.

Is it possible that the T410s are having identical issues with entirely different boards?

 

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9 Posts

07-15-2010

Australia

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  • Message 4 of 31

Re: T410 random shut down issue

2010-10-02, 2:21 AM

I had same issue with 1 month brand new T510 model. Replaced motherboard (Which I didn't want) and it has been working fine for last 3 weeks. Lenovo says that they identified the issue in the old model and fix that issue but that's a total lie.

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5 Posts

08-23-2010

MD

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  • Message 5 of 31

Re: T410 Shuts down unexpectedly

2010-10-21, 21:12 PM

So my computer worked for a while, and then it shutdown unexpectedly twice, both times after a cold boot powered by the power cord.

 

I called up Lenovo, told them what was going on, and they said they would ship me an empty box to ship my laptop to them. They overnighted the box, which was nice, I shipped it, and I got my computer back two days later. Pretty fast work. I'm pleased.

 

When I received my computer it said that the "PLNR Card" was replaced. I had never heard of this before, so I googled it, and there are only a few results. I called Lenovo, and they told me that a PLNR card is a motherboard. Hmmph, kind of a weird way of putting it.

 

If I have anymore troubles, I will post them here.

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9605 Posts

12-27-2009

CA

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  • Message 6 of 31

Re: T410 Shuts down unexpectedly

2010-10-22, 1:28 AM

Your case sounds somewhat isolated in nature; doesn't seem to be too common unless you consider the T410s unexpected shutdown issue.


W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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4 Posts

01-21-2011

West Palm Beach, FL

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  • Message 7 of 31

Re: T410 random shut down issue

2011-01-21, 22:50 PM

Hello,

 

I'm running a T410

Product: 2516CTO BIOS: 6IET72WW (1.32)

 

On 12/30/10 and again on 01/21/10 my machine experienced an 'Unexpected Shotdown' which I'm now calling the 'Lenovo black out'.  I was on AC power both times and was able to bring the maching back up right away. 

 

Can any one else confirm that this issue is related to a faulty motherboard and if a warranty exchange has resolved this issue?

 

Thank you,

srm3

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4845 Posts

04-25-2008

US

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  • Message 8 of 31

Re: T410 Shuts down unexpectedly

2010-10-21, 21:12 PM
I don't work for Lenovo. I'm a crazy volunteer! Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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4845 Posts

04-25-2008

US

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  • Message 9 of 31

Re: T410 Shuts down unexpectedly

2011-01-21, 22:51 PM
I don't work for Lenovo. I'm a crazy volunteer! Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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4845 Posts

04-25-2008

US

39359 Signins

741467 Page Views

  • Posts: 4845
  • Registered: ‎04-25-2008
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  • Message 10 of 31

Re: T410 random shut down issue

2011-01-21, 22:50 PM
I don't work for Lenovo. I'm a crazy volunteer! Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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