12-12-2010 01:50 PM - edited 12-12-2010 01:59 PM
I am running a T410 with Linux. The camera is detected but the image is out of focus. I thought it may be a Linux driver problem, so I installed Windows 7 in VirtualBox, using USB-pass-through to use the Windows driver for the camera. I was surprised that the image was exactly the same: out of focus.
Note: I have tried various light conditions, distances, etc. The images below are a comparison at the same distance/light of the internal camera, with an external one:
Image with internal camera:
Using an external USB camera:
Anyone has seen this problem?
I know there is an utility called ThinkVantage Communication Utility. Which I can't run on Linux or virtualized. However, as far as I know it has basic image controls (which also work on Linux), but nothing related to focus (and the focus is also afaik fixed).
I am thinking this is faulty hardware. I am trying to avoid wiping my system just to restore the factory image just to watch the same blurry image, specially after the hundred of issues I have found with the camera on the web.
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
Solved! Go to Solution.
12-12-2010 03:29 PM
The camera is detected but the image is out of focus
The most common cuase of this sort of problem is failing to remove the clear plastic cover strip that protects the camera lens during shipment from the factory.
12-13-2010 03:54 PM
Man, you made me almost scratch the case with a knife looking for a plastic strip. There is none. :-)
Accidentally, while trying to move the "strip" I could not see, I noticed the image quality got fixed (on Linux), but it lasted only while I had my fingers there. Gotcha. If I press the area near the lens against the screen, it gets fixed.
So the problem is hardware. Shame on Lenovo, I was expecting a more robust construction. At least I don't see how this could have hapenned on my old T20's. Now looking in detail, loos like the screen frame is not well attached to the rest.
I will contact a service provider :-(