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Question

I just bought a Thinkpad 410S (2924-9JG), which according to the retailer is equiped with a touch-screen.

 

How can I start this up? According to the help function there is a test, but I cannot find it in Lenovo Toolbox.

 

Did they deliver the wrong product to me, or is something just not working??

Answer

Doesn't look like the 2924-9JG has a touch-screen - those that do can be visually identified by a slightly thicker lid.

A more definitive source is the hardware maintenance manual.

 

Unfortuneately the -9JG is definitely not multi-touch, as per HMM the only T410s with such panel are:-


  • 2801-CTO
  • 2808-CTO, DBx, DCx, E2x, E3x, E4x, EHx, EJx, ELx, ENx, EVx, EWx, FNx
  • 2809-CTO
  • 2815-CTO, 48x, 49x, 4Bx, 4Cx, 4Dx, 4Ex, 4Fx, 4Gx, 4Kx, 4Lx, 4Mx, 4Nx, 4Px, 4Qx, 4Rx, 4Sx, 4Wx, 4Xx, 4Zx, 5Ax, 5Nx, 5Px, 5Qx, 5Tx, 5Ux, 5Xx, 5Yx
  • 2823-CTO
  • 2824-CTO
  • 2825-CTO
  • 2901-CTO
  • 2904-CTO, C5x, C7x, CEx, CPx, CQx, CRx, CSx, CUx, CZx, D2x, D4x, D5x, DDx, DEx, DFx, DKx, DLx, DMx, DNx, DPx, DQx, DRx, DSx, DTx, DUx, DVx, E2x, E3x, EXx, FLx, FMx, FNx, FVx, FWx, G8x, GDx
  • 2907-CTO
  • 2912-CTO, 20x, 40x, 22x, 2Qx, 2Xx, 2Yx, 2Zx, 32x, 33x, 34x, 36x, 3Ax, 3Cx, 3Ex, 3Nx, 53x
  • 2924-CTO, 22x, 95x
  • 2926-CTO
  • 2928-CTO

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