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DB13
Not applicable
Posts: 1
Registered: ‎06-22-2016
Location: US
Views: 121
Message 1 of 2

T420 Complete Power Down when using Flash in Chrome

I purchased an used T420 and think it is a great laptop.   I started experiencing sudden power downs/shut downs.  It started to become more frequent so I searched it online and found that there are a lot of discussions in different forums about this.  I have tracked when this happens and it only seems to happen when I am in Chrome using Flash Player.   There is no blue screen, no error message, the client just immediately shuts down.  This has me believing there is an issue with the graphics card.   Has anyone else experienced this?  Is there a known driver or hardware fix?   Thank you in advance!

Shashi_Lenovo
Not applicable
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 85
Message 2 of 2

Re: T420 Complete Power Down when using Flash in Chrome

Hi there, DB –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

If you are a technical guy, can you please have a look at the CPU usage while chrome is running?

Just run it for a few seconds, so you don't have to reboot. Also, check for malware on your machine.

 

Update us how it goes.

 

 

 

 

Regards,

 

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