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ThinkPad NotebooksThinkPad T400 / T500 and newer T series Laptops Knowledge Base

T420 :Unable to turn on the Web Cam

Question

Just got a new T420 and tried the webcam feature but unfortunately it doesn't work. When Fn+F6 is press I only see the audio settings. I installed the latest driver from LENOVO and rebooted the system but it's still the same, just the audio settings. Updated the communication & hotkey as well but did not help.

 

What can be done to rectify this issue?

Answer

At start-up of the computer.

  • pressed F1 to access BIOS
  • Go to the Security Tab
  • Find Integrated Camera 
  • Enable it
  • Hit F10 and save the settings
  • Let the computer reboot 
  • Once windows is loaded check the Web Cam again

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