English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics
Options

20 Posts

10-13-2015

AU

36 Signins

279 Page Views

  • Posts: 20
  • Registered: ‎10-13-2015
  • Location: AU
  • Views: 279
  • Message 1 of 3

T420s F5521GW not connecting to Mobile Broadband, Drivers OK, Windows 10

2015-10-13, 0:11 AM

Hello,

 

I have a ThinkPad T420S with Mobile Broadband Card – the  Ericsson F5521GW. The machine is on Windows 10.

 

PROBLEM:

 

Clicking on Network & Internet ->Cellular -> Connect button within Windows 10 will yield:

  • (Spinning dots) Connecting, then it just give you the Connect button again. No error message was thrown.

 

DIAGNOSTICS:

 

  • Running the command “netsh mbn show interface” showed correctly that F5521gw is the Mobile Broadband Interface
  • Cellular reported 77% reception
  • APN Setting was populated, and this setting used to work
  • F5521GW Firmware has been updated
  • Driver updated, windows reported no errors with the driver installed

Any help would be much appreciated

 

N

 

Reply
Options

735 Posts

08-25-2015

Egypt

454 Signins

5315 Page Views

  • Posts: 735
  • Registered: ‎08-25-2015
  • Location: Egypt
  • Views: 5315
  • Message 2 of 3

Re: T420s F5521GW not connecting to Mobile Broadband, Drivers OK, Windows 10

2015-10-13, 9:15 AM

Dear nchow,

 

Welcome in lenovo community,

 

Since lenovo did not test or release the compatible windows 10 drivers for the T420s, My advice to you is to go back to the previous windows and check if the Mobile Broadband will work well or not.

 

Regards,

Joseph

Reply
Options

1850 Posts

11-28-2007

CZ

12104 Signins

124927 Page Views

  • Posts: 1850
  • Registered: ‎11-28-2007
  • Location: CZ
  • Views: 124927
  • Message 3 of 3

Re: T420s F5521GW not connecting to Mobile Broadband, Drivers OK, Windows 10

2015-10-13, 14:10 PM

https://support.lenovo.com/us/en/documents/ht103535#addition

Driver for following devices are provided as is and there is no additional support.

- Ericsson F5521gw Wireless WAN

 

However you can try this https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/no-mobile-broadband-on-x1-after-update-to-Windows-10/m-p/2169745#M65718

 

__________________________________
ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete