11-22-2011 01:19 AM
Guys i orderd Refurbished T420s and they mentioned the machine type and Model as 4170-CTR.
When i enter this information on Quick Path field on Support Site its saying "No products found matching your criteria".
Then how to find exact Machin type and Model for this Refurbished one..??
11-22-2011 02:14 AM
11-22-2011 04:18 AM
It should be CTO (Configured To Order)....is there such as thing as CTR (refurbished?)
Anyway, just use Internet Explorer and go to lenovo support website and use the auto-detection and it would find the configuration. Sometimes lenovo is slow to update the correct model numbers or don't have one that match the CTO...in that case, just enter the first 4 digit and see the list of models that is closest to your configuration, and example ABC, DEF, GHI and you found that 4170-ABC has a 320GB HDD similar to yours while DEF and GHI has SSD.
You may just want to adopt that in the future and use 4170-ABC. You can even downoad a utitlity from lenovo that allows you to modify and save the adopted number so that in the future you can download the latest drivers easier.