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47 Posts

11-09-2009

India

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  • Message 1 of 9

T420s Memory problem

2011-12-08, 3:25 AM

Suddenly my IE 9 was crashed and displayed

 

"The instruction at 0x75bdf860 referenced memory at 0x75bdf860. The memory could not be written."

 

even all web browsers were crashed after this immediately..!! and they displayed the same problem except the firefox,

it displayed a different memory address 0x75bdf600

 

Is it a RAM problem at perticular memory locations..??

what should i do now..??

T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
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2446 Posts

04-11-2011

Malaysia

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  • Message 2 of 9

Re: T420s Memory problem

2011-12-08, 5:55 AM
hey syamkumartpl,

i'm suspecting it to be more of an IE error than an actual memory leakage.

If it happens only when you're using IE then most definitely, IE is at fault; however if it happens elsewhere, do reply back and inform us.

if possible, do write out the steps taken to replicate the issue.

btw, are you using new RAM or is it the one provided by Lenovo ?





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47 Posts

11-09-2009

India

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  • Message 3 of 9

Re: T420s Memory problem

2011-12-08, 8:32 AM
its happening for other browsers too..
even I captured the screenshots..
just 20 days lenovo shipped laptop to me and happened this..
I didn't replace ram. the one lenovo provided only I have..
T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
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47 Posts

11-09-2009

India

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  • Posts: 47
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  • Message 4 of 9

Re: T420s Memory problem

2011-12-08, 8:48 AM
Tried restarting and launching firefox or chrome directly without
launching IE. But no result they crashes with error message displayed above..
Now I m planning to factory reset...
any suggestions..
Thanks..
T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
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47 Posts

11-09-2009

India

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  • Message 5 of 9

Re: T420s Memory problem

2011-12-08, 13:25 PM

Screenshots : IE 9 Crash pic, Chrome Crash, FireFox

T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
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9605 Posts

12-27-2009

CA

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  • Message 6 of 9

Re: T420s Memory problem

2011-12-08, 18:35 PM
Can you try starting in Safe Mode?

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47 Posts

11-09-2009

India

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  • Message 7 of 9

Re: T420s Memory problem

2011-12-09, 16:15 PM

I did factory restore..

now i have to Install all latest drivers and softwares from lenovo

importantly i have to install IE9 to check it again..!!

T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
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47 Posts

11-09-2009

India

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  • Message 8 of 9

Re: T420s Memory problem

2011-12-18, 19:04 PM

Yeah IE is the problem it seems... because i didnt face any memory issues after i did factory reset and turning off  the IE in Windows features(I mean no IE use at all..!!)

Now Firefox and Chrome are just working fine..!!

 

Yeah I am waiting for CSS version 4 to have password manager support for Google Chrome..!!

T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
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937 Posts

06-03-2011

US

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  • Message 9 of 9

Re: T420s Memory problem

2011-12-19, 23:21 PM

ThinkVantage Tool box will let you run a hardware check. When it is finished, you can also "Launch OS Memory Diagnostic Scheduler" and allow Windows to check the memory at startup.

 

You could also just run Windows Memory Diagnostic from the start menu.

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When asking for help, post your question in the forum. Remember to include your system type, model number, and OS. Do not post your serial number.

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
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